ServiceNow Consultant

DTI; Newark (NJ); Remote; Full time

Job summary

A leading IT Consulting firm is looking for a ServiceNow Consultant in Newark, NJ, to support a cybersecurity compliance project. This role involves developing dashboards that track compliance metrics and ensuring data accuracy for audit-readiness. Ideal candidates will have extensive experience in ServiceNow and a strong understanding of cybersecurity frameworks.

Qualifications

• 3+ years of hands-on experience with ServiceNow.
• Experience building dashboards and reports.
• Strong knowledge of data classification practices.

Responsibilities

• Design and enhance dashboards within ServiceNow.
• Collaborate with remediation team on compliance.
• Improve visibility into KPIs related to asset control.

Skills

ServiceNow

CMDB

Performance Analytics

Data Classification

Cybersecurity Compliance

Education

ServiceNow Certified System Administrator

Job description

Join to apply for the ServiceNow Consultant role at DTI

2 days ago Be among the first 25 applicants

Join to apply for the ServiceNow Consultant role at DTI

Who We Are

Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.

Who We Are

Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.

What We Do

We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.

DTI is seeking a skilled ServiceNow Consultant to support our client's NIST CSF Remediation project for a 2 month remote contract. This role will focus on developing and optimizing ServiceNow CMDB dashboards to track and support cybersecurity compliance metrics, while also ensuring data accuracy, classification, and labeling to support audit-readiness and system integrity. The consultant will work directly with the project team and stakeholders to ensure dashboard solutions and CMDB data align with NIST CSF controls and reporting requirements.

Must work on our W2

Responsibilities

• Design, develop, or enhance dashboards within ServiceNow that visualize completion metrics for selected CMDB fields.
• Collaborate with the NIST CSF remediation team to understand compliance requirements and ensure dashboards accurately reflect progress and gaps.
• Analyze existing CMDB data structures and propose new dashboards to improve visibility into key performance indicators (KPIs) related to asset, configuration, and control completeness.
• Ensure accurate data classification, tagging, and labeling within CMDB fields to support security, compliance, and operational reporting.
• Perform periodic reviews of CMDB data to identify inconsistencies or gaps in labeling and recommend improvements.
• Provide guidance on data labeling frameworks and standards that align with cybersecurity governance and NIST CSF controls.
• Ensure all dashboard implementations support ongoing compliance and audit-readiness.
• Provide recommendations on dashboard design best practices to drive operational insights and security alignment.
• Participate in regular project meetings and provide updates on dashboard development, data integrity issues, and metric alignment.
  
  

Required Qualifications

• 3+ years of hands-on experience with ServiceNow, with a strong focus on CMDB and Performance Analytics.
• Demonstrated experience building dashboards, reports, and visualizations within ServiceNow.
• Strong working knowledge of data classification, tagging, and labeling practices within IT or cybersecurity environments.
• Familiarity with CMDB best practices, data structures, and data health indicators.
• Understanding of NIST Cybersecurity Framework (CSF) or comparable security/governance frameworks.
• Excellent communication skills and ability to work cross-functionally with technical and business teams.
• Experience supporting cybersecurity or IT compliance initiatives is highly preferred.
  
  

Preferred Skills

• ServiceNow Certified System Administrator or relevant certifications
• Experience working on large enterprise-scale CMDB implementations
• Exposure to ITOM, SecOps, or GRC modules in ServiceNow
• Familiarity with utilities/energy industry standards and regulatory environments
  
  

Pay rate:$63-$66hr

Please click on the link below for our company benefits

DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting and Business Consulting and Services

Referrals increase your chances of interviewing at DTI by 2x

Get notified about new Software Engineering Consultant jobs in Newark, NJ.

Software Engineering Consultant - Hedge Fund - $120-$155/hr

New York, NY $189,000.00-$200,000.00 4 days ago

Senior / Staff Software Engineer - Computational Chemistry / Molecular Dynamics

Jersey City, NJ $96,300.00-$147,700.00 5 days ago

VP - Lead Software Engineer, Fixed Income - Parametric

New York, NY $170,000.00-$200,000.00 4 days ago

Principal Software Engineer - Computational Chemistry / Molecular Dynamics

Software Engineer - Electronic Trading - VP - P4

New York, NY $150,000.00-$210,000.00 2 weeks ago

New York, NY $150,000.00-$210,000.00 2 days ago

Fullstack Software Engineer, GenAI Model Quality

Lead Java Software Engineer - Vice President

New York, NY $125,000.00-$203,000.00 3 months ago

Staff Software Engineer, Credit Card & SoFi Money

New York, NY $153,600.00-$264,000.00 4 days ago

Senior Director of Software Engineering - Software Engineering Team Lead

React.JS Software Engineer (Senior Full Stack React.JS Developer)

New York City Metropolitan Area 3 days ago

Senior Software Engineer - BLAW Contracts Drafting

New York, NY $160,000.00-$240,000.00 3 days ago

Senior Robotics Software Engineer (ROS2 / PLC / CV)

New York City Metropolitan Area 3 days ago

Senior Software Engineer - Partner Experience Team, Bloomberg Connects

New York, NY $160,000.00-$240,000.00 3 days ago

Sr Software Engineer (C#/Python) - Trading

Software or Data Engineers, or Business Analyst

Manager of Software Engineering - Full Stack Engineer

Lead .NET Software Engineer - Vice President

Jersey City, NJ $134,000.00-$182,000.00 5 months ago

Experienced Consultant, High Tech & Software

New York, NY $180,000.00-$315,000.00 1 week ago

Manhattan, NY $150,000.00-$200,000.00 5 days ago

Staff Software Engineer, Credit Card & SoFi Money

New York, NY $153,600.00-$264,000.00 19 hours ago

New York City Metropolitan Area $125,000.00-$350,000.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.