ServiceNow CMDB Architect

Western & Southern Financial Group; Cincinnati (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Free fitness center

Paid time off and holidays

Free meal options

Job summary

A prominent financial services company in Cincinnati is seeking a ServiceNow CMDB Architect to join its IT department. The role involves developing and maintaining ServiceNow CMDB workflows, enhancing IT Asset and Operations Management processes. Candidates should have solid experience with ServiceNow integrations and working knowledge of SDLC and ITIL practices. The position offers an excellent benefits package including health coverage, a 401(k) plan, tuition reimbursement, and extensive employee discounts.

Qualifications

• Experience with ServiceNow CMDB and ITOM integrations.
• Strong knowledge of SDLC and ITIL practices.
• Ability to work in a fast-paced, agile environment.

Responsibilities

• Develop and maintain ServiceNow CMDB workflows and integrations.
• Lead enhancements for ITAM and ITOM processes.
• Research and implement new ServiceNow features.

Skills

ServiceNow CMDB

ITOM design and development

Integration with Service Mapping

IT Service Management (ITSM)

Agile methodology

SDLC processes

ITIL best practices

Education

Relevant technical degree

Tools

ServiceNow

Job description

Western & Southern Financial Group (W&SFG) is a Fortune 500 Financial Services company with a long history of strength and stability. We provide life and health insurance, annuities, mutual funds, and investment management products and services for millions of people through our member companies.

We are seeking a ServiceNow Configuration Management Data Base (CMDB) Architect to support the growing ServiceNow Platform team within our Information Technology (IT) department. Our IT department executes with passion and proficiency, delivering to our clients valued services that help them to achieve their financial goals. We make solutions simple, align resources and assets with strategic priorities and continually improve our skills, processes and IT capabilities. The person who accepts this position will be challenged to perform complex tasks and rewarded accordingly.

What would I do?

As a ServiceNow Configuration Management Data Base (CMDB) Architect you will be a part of our ServiceNow Platform team. You will be responsible for the development, implementation, maintenance, and enhancement of ServiceNow CMDB Workflows and Integrations. In this role you will target and support IT Asset Management (ITAM), and IT Operations Management (ITOM) processes and functions within ServiceNow Platform. Additional responsibilities to deliver new functionality and enhancements to ServiceNow Discovery, Software and Hardware Asset Management, and Service Mapping. You will receive the opportunity to research and use new technologies as our ServiceNow Platform team implements the latest ServiceNow features.

This is a great opportunity if you are experienced with ServiceNow CMDB and ITOM design and development work with a focus on CMDB integrations and Service Mapping.Qualified candidates also have experience working with and supporting ServiceNow IT Service Management (ITSM), Strategic Portfolio Management (SPM), and Security Operations (SECOPS) processes. Other desired qualifications include understanding of Software Development Lifecycle (SDLC) processes, an understanding Information Technology Infrastructure Library (ITIL) best practices, and working under Agile methodology.

You would enjoy a very competitive benefit plan including medical, dental, prescription, vision, long term and short term disability coverage, tuition reimbursement, free fitness center, paid time off and holidays, a 401(k) plan with a company match, AND a defined benefit pension plan! We offer highly subsidized parking or bus subsidies, free breakfast and lunch in our onsite café, as well as numerous employee discounts.

Tell me about Western & Southern Financial Group

There's never been a better time to become an associate!

• Financial Strength: We're a Fortune 500 company that's been in business for over 130 years, with a capital-to-asset ratio of over 19%. We are consistently recognized for our financial stability and operating performance by ratings agencies.
• Supportive Culture: We're a fast paced professional work environment with a focus on the welfare of our associates. Over 50% of our positions are filled from within.
• Community Involvement: Western & Southern is deeply rooted in Cincinnati as one of the city’s most generous corporations with a five year total of over $50 million in donations and sponsorships throughout the Greater Cincinnati area. From the Thanksgiving Day Race, to the W&S Open, to the W&S WEBN Fireworks, we impact our communities and our citizens every day through our corporate citizenship and by regularly inviting our associates’ participation in events.

What's next?

If you are looking for a career with an organization that is a leader in the financial industry, a committed community partner, and truly understands the value of its talented workforce, apply today!