ServiceNow Business Analyst

Insight Global; New York (NY); Remote; USD 100,000 - 140,000; Full time

Job summary

A leading company is seeking a remote Business Analyst to join their ServiceNow team. The role involves managing projects, assisting with platform administration, and collaborating with stakeholders to enhance the use of the ServiceNow platform. Ideal candidates will have extensive experience with ServiceNow and strong communication skills.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 5+ years' experience with ServiceNow Business Analysis.
• Extensive knowledge of all SNOW modules including ITSM, HRSD, ITOM, CMDB, & ITAM.

Responsibilities

• Manage project and workflows within the ServiceNow platform.
• Intake requests from stakeholders and assist with platform solutions.

Skills

Communication

Agile

SDLC

ITIL

Tools

ServiceNow

Job description

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $140,000.00/yr

Day to Day:

Insight Global’s Healthcare client is seeking a remote resource to join their growing ServiceNow team to assist with managing project and workflows within their environment of over 1150 ITIL users, in an environment of over 40,000 employees.

The candidate will be tasked with helping to grow and expand the use of the SNOW platform. They will be intaking requests from stake holders, understanding the goals by leadership, and work with development teams to push out solutions.

This resource will also assist with some administrative tasks, such as building catalogue items, helping with integrations, performing maintenance on the platform, and handling upgrades. They should have experience working in the Agile & SDLC environment

Must Haves:

• 5+ years' experience with ServiceNow Business Analysis working closely with stakeholders and developers
• Excellent communication skills – written and verbal.
• Extensive knowledge of all SNOW modules including: ITSM, HRSD, ITOM, CMDB, & ITAM preferred
• Experience working with ServiceNow Platform Owners gathering requirements & assisting with growing use of platform
• Strong Understanding of various project methodologies – SDLC, Agile, ITSM, & ITIL
• Experience managing projects and workflows

Plusses:

• Experience with versions: Vancouver & Washington

Compensation:

$100,000 to $140,000 per year annual salary

Exact compensation may vary based on several factors, including skills, experience, and education.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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