ServiceNow Business Analyst

Arigo HR Solutions; Chandler (AZ); Remote; USD 80,000 - 100,000; Full time

Job summary

A technology consultancy seeks a ServiceNow Business Analyst based in Chandler, AZ. This remote role requires strong experience in business analysis within IT, with a focus on translating stakeholder needs into technical solutions. The candidate will collaborate closely with technical teams and must have expertise in ServiceNow modules such as ITSM, ITOM, CSM, and CMDB. This position offers the opportunity to influence digital transformation initiatives for various organizations.

Qualifications

• 5+ years of experience in business analysis, preferably in IT.
• Experience with ServiceNow ITSM, ITOM, CSM, and CMDB modules.

Responsibilities

• Act as the liaison between business stakeholders and technical teams.
• Gather, analyze, and document requirements.
• Translate business needs into scalable technical solutions.

Job description

ServiceNow Business Analyst (Remote - Arizona Local Only)

Location: Chandler, AZ (Remote - Must reside in Arizona)

Industry: Information Technology and Services

Function: Information Technology

Experience Level: Mid-Senior (5+ Years)

Employment Type: Contract

About the Company

We are redefining digital transformation by empowering organizations to innovate and thrive with ServiceNow. We specialize in turning complex platform capabilities into AI-driven solutions that streamline operations, elevate customer and employee experiences, and drive measurable results.

Role Overview

As a ServiceNow Business Analyst, you will act as the critical liaison between business stakeholders and technical development teams. You will be responsible for gathering, analyzing, and documenting requirements to translate business needs into scalable technical solutions across ITSM, ITOM, CSM, and CMDB modules.