ServiceNow Automation Engineer: Cloud & AI Solutions

HireRising; Phoenix (AZ); On-site; USD 105,000 - 155,000; Full time

Job summary

HireRising is seeking a ServiceNow Automation Engineer to design, develop, and continuously improve automation solutions that support our Cloud Center of Excellence (CCoE). This role focuses on building automated workflows, self-service experiences, and integrations with cloud services and governance processes.

You will collaborate with Cloud Engineering, Enterprise Architecture, Security, and Platform Engineering to translate business needs into scalable ServiceNow solutions, implement

Qualifications

• 3+ years hands-on ServiceNow development.
• Experience with workflows, catalogs, and integrations.
• REST/API integrations with enterprise systems.
• Designing employee-facing ServiceNow solutions.
• Understanding ITSM/ITOM processes.
• Ability to translate requirements with stakeholders.
• Strong problem-solving and communication skills.

Responsibilities

• Design, develop, and maintain ServiceNow workflows and integrations.
• Build automated workflows for requests, approvals, and notifications.
• Create self-service experiences for engineering teams.
• Support governance processes and adherence to standards.
• Develop integrations with cloud platforms and CI/CD tools.
• Explore AI-enabled capabilities in ServiceNow.
• Monitor performance and drive continuous improvement.
• Collaborate with Cloud Engineering and other teams.
• Troubleshoot and enhance existing automation.

Skills

ServiceNow development

Flow Designer

REST API

Self-service UI

ITSM/ITOM

Stakeholder collaboration

Troubleshooting

Education

Bachelor's degree in Computer Science

Job description

HireRising is seeking a ServiceNow Automation Engineer to design, develop, and continuously improve automation solutions that support our Cloud Center of Excellence (CCoE). This role focuses on building automated workflows, self-service experiences, and integrations with cloud services and governance processes.

You will collaborate with Cloud Engineering, Enterprise Architecture, Security, and Platform Engineering to translate business needs into scalable ServiceNow solutions, implement