ServiceNow Architect (SNA) – SME

CGS Federal (Contact Government Services); Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

CGS Federal (Contact Government Services) is seeking a ServiceNow Architect (SNA) - SME in Washington, DC. As an expert-level position, you will be responsible for designing and implementing ServiceNow platform solutions while establishing governance standards.

The role demands exceptional expertise and leadership, along with active DoD Top Secret/SCI clearance. Benefits include health, dental, vision insurance, life insurance, 401k, and paid time off.

Qualifications

• Minimum of recognized subject matter expert with exceptional expertise and leadership in the field.
• Active DoD Top Secret/SCI clearance.

Responsibilities

• Design and implement ServiceNow platform solutions, establish governance standards.
• Collaborate with cross-functional teams and stakeholders.
• Analyze operational challenges and recommend improvements.
• Develop documentation, reports, and deliverables supporting mission objectives.
• Support continuous improvement, compliance, and operational efficiency.

Skills

Exceptional expertise in ServiceNow

Leadership in the field

Operational analysis

Job description

ServiceNow Architect (SNA) - SME

Work Location: Washington, DC

Employment Type: Full-Time, Expert-Level

Department: Administrative and Logistics Support

Responsibilities

• Design and implement ServiceNow platform solutions, establish governance standards, and develop scalable applications that support mission processes.
• Collaborate with cross‑functional teams and stakeholders.
• Analyze operational challenges and recommend improvements.
• Develop documentation, reports, and deliverables supporting mission objectives.
• Support continuous improvement, compliance, and operational efficiency.

Qualifications

• Minimum of recognized subject matter expert with exceptional expertise and leadership in the field.
• Active DoD Top Secret/SCI clearance.

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.