ServiceNow Architect

Phase2 Technology; Chantilly (VA); On-site; USD 113,000 - 257,000; Full time

Job summary

Booz Allen in the United States seeks a ServiceNow Architect to design and deliver end-to-end ServiceNow solutions that modernize government business processes. You will work in an Agile team to develop and configure applications, aligning with stakeholder requirements and enterprise architecture.

The role requires 5+ years with ServiceNow, CMDB administration, web tech, and a TS/SCI clearance with polygraph. Bachelor's degree; DevOps, ITIL foundations are nice-to-have.

Qualifications

• 5+ years of experience with ServiceNow development, including core ITSM tables, Glide, scripting, business rules, client scripts, custom apps, or development methods.
• Experience with web development, including XHTML, HTML, CSS3, SQL, XML, or Angular, and back-end technologies, including JavaScript, PHP, .NET, Java, or ColdFusion
• Experience with ServiceNow configuration management database (CMDB) administration
• Experience implementing scripted web services in ServiceNow, jQuery, or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow
• Knowledge of SOAP and REST web services
• TS/SCI clearance with a polygraph
• Bachelor's degree

Responsibilities

• Build and configure ServiceNow applications and solutions to meet stakeholder requirements.
• Collaborate with development team in Agile lifecycle and ensure architecture alignment.
• Analyze environment and future enhancements to support operations.

Skills

ServiceNow development

Web development

CMDB administration

Web services in ServiceNow

SOAP/REST

TS/SCI clearance

Bachelor's degree

Object Oriented Programming

SQL

NoSQL databases

UML/ERD/Flow Diagrams

DevOps for ServiceNow

Agile Scrum

Proposal writing

SAML/AD/LDAP integrations

ITIL Foundations

Education

Bachelor's degree

Job description

Job Number: R0248242

The Opportunity

Are you looking for an opportunity to not just develop software, but to help build a system that will modernize government business processes? As a ServiceNow Architect, you will solve problems with a complete end-to-end solution in a fast-paced, Agile environment. We're looking for an architect with the skills needed to build solutions within the ServiceNow platform that will directly impact the client’s mission by modernizing and automating various customer processes.

We need a ServiceNow Architect who will use their passion to learn new tools and techniques and identify needed system improvements. You'll use the Agile lifecycle to work with the development team on developing and configuring ServiceNow applications and solutions to implement system stakeholder requirements. You'll analyze the needs and the environment to help make sure the solution the team develops considers the architecture and operating environment, as well as future functionality and enhancements. Join us as we build systems to change our healthcare for the better.

Join us. The world can't wait.

You Have

• 5+ years of experience with ServiceNow development, including core ITSM tables, Glide, scripting, business rules, client scripts, custom apps, or development methods

• Experience with web development, including XHTML, HTML, CSS3, SQL, XML, or Angular, and back-end technologies, including JavaScript, PHP, .NET, Java, or ColdFusion

• Experience with ServiceNow configuration management database (CMDB) administration

• Experience implementing scripted web services in ServiceNow, jQuery, or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow

• Knowledge of SOAP and REST web services

• TS/SCI clearance with a polygraph

• Bachelor's degree

Nice If You Have

• Experience with Object Oriented Programming, SQL, and NoSQL databases

• Experience with application design concepts and tools, including using UML, ERD, and Flow Diagrams

• Experience introducing open-source solutions into ServiceNow via Script Includes or as JS or CSS Includes

• Experience implementing ServiceNow inside a DevOps pipeline

• Experience with Agile Scrum development methods

• Experience with proposal writing

• Knowledge of SAML, Active Directory, or LDAP Integrations

• ITILv3 or ITIL4 Foundations Certification

Clearance

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $112,800.00 to $257,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.