ServiceNow AI Architect

GlideFast Consulting; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Flex Paid Time off

401k Retirement Plan

Long and Short-Term Disability

Life Insurance

Referral Program

Quarterly bonus opportunities for bill

Employee Recognition and Rewards

Professional Development through培训 and

Work from home

Annual GlideFest Conference

Wellness Programs

Job summary

GlideFast Consulting is seeking a Technical Architect to oversee architectural design and delivery assurance for ServiceNow implementations. You will craft technical approaches, lead AI-focused development, and drive aligned solutions across client engagements.

The role requires 5+ years IT experience, 4+ years on ServiceNow, and CSA certification. It offers remote work from USA with full-time employment and opportunities for professional growth.

Qualifications

• Minimum 5 years IT related experience.
• 4+ years working on ServiceNow platform.
• 1+ years architecting AI projects for customers.
• CSA Certification.
• ServiceNow Application Developer; Implementation Specialist are a plus.
• Consulting experience required.
• Excellent written, verbal and presentation communication skills.
• Experience leading and directing multiple projects simultaneously.
• Experience delegating work to subordinate or less experienced team members.

Responsibilities

• Write/create custom business rules, client scripts, script includes, UI policies, ACLs, data policies, UI scripts.
• Lead development effort of solutions in the specialization: AI and any additional modules within the Architect’s area of expertise.
• Custom Application Development (Scoped Applications).
• Create overall technical architecture for ServiceNow implementations that align with customer requirements.
• Attend requirements review and validation sessions as required.
• Deliver measurable results within the client and team’s timeline with positive feedback from clients.
• Build on current platform knowledge by learning new modules and broadening skillset.
• Continue learning service delivery solutions, technologies and methodologies.
• Maintain professionalism and an uninterrupted work environment during all client meetings and interactions.
• Provide technical best practices, architecture and code review.

Skills

AI

Communication

Education

CSA Certification

Tools

ServiceNow

Job description

The Technical Architect will be responsible for overall architectural design and delivery assurance. GlideFast's Architects have broad technical and process knowledge across a wide portfolio of GlideFast's services and products. They work closely with the Business Process Consultant to create Stories by crafting the technical approach for each. The Architect will be crucial in providing administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform.

Location: Remote (USA)

Employment Status: Full-time and Perm

Skills: AI

Responsibilities

• Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
• Lead development effort of solutions in the following specialization: AI and any additional modules that fall within the Architect’s area of expertise
• Custom Application Development (Scoped Applications)
• Create overall technical architecture for ServiceNow implementations that align with customer business requirements
• Attend requirements review and validation sessions as required
• Deliver measurable, positive results within the client and team’s timeline resulting in positive feedback from clients
• Build on current platform knowledge by learning new modules and broadening skillset
• Continue learning service delivery solutions, technologies and methodologies
• Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
• Provide technical best practices, architecture and code review
• Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.
• Remain innovative, creative, self-directed…a great leader and team player with a record of accomplishment in managing multiple complex tasks
• Utilize strong communication, presentation, and writing skills
• Maintain current certifications, keep up to date on all Delta releases

Qualifications

• Minimum 5 years IT related experience
• 4+ years working on ServiceNow platform
• 1+ years architecting AI projects for customers
• CSA Certification
• ServiceNow Application Developer; Implementation Specialist are a plus
• Consulting experience required
• Excellent written, verbal and presentation communication skills.
• Experience leading and directing multiple projects simultaneously.
• Experience delegating work to subordinate or less experienced team members

What we offer?

Health, Dental, and Vision Insurance

Flex Paid Time off

401k Retirement Plan

Long and Short-Term Disability

Life Insurance

Referral Program

Quarterly bonus opportunities for billable employees

Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements

Professional Development through training and advancement opportunities

Work from home

Annual GlideFest Conference

Wellness Programs

EEO Employer

Everforth GlideFast is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [e-mail].