ServiceNow Administrator

Archer; Quantico (VA); On-site; USD 100,000 - 140,000; Full time

Job summary

Archer, partnering with MANTECH, seeks a ServiceNow Administrator/Developer for the USMC Team in Quantico, VA. The role focuses on on-prem ServiceNow administration, development, and SSO configuration to support mission critical IT services.

The candidate will maintain related knowledge management tools, assist with Linux-based security controls, and produce thorough documentation and guides to ensure efficient operations. A DoD 8570 IAT II certification and related experience are required.

Qualifications

• Bachelor’s degree and 2+ years with ServiceNow administration, patching, and upgrades; additional 2 years may substitute for degree.
• Certified to meet DoD 8570 IAT II requirements.
• Experience with database administration.
• Experience creating user and administrative documentation for ServiceNow.
• Linux experience.

Responsibilities

• Administer an on-premises version of ServiceNow, including installation, configuration, maintenance, updates, hardening (STIG), administration, training, and documenting branding and customization.
• Develop, manage, and troubleshoot ServiceNow forms, client and UI scripts, business rules, and scheduled imports.
• Configure and troubleshoot SAML single sign-on for ServiceNow authentication and identity management.
• Maintain KM tools such as SharePoint, Dynamics CRM, ServiceNow, and local product creation/dissemination system.
• STIG/POAM/Mitigation statements support with the Linux OS and Database.
• Documentation to include quick reference/admin guides.

Skills

ServiceNow administration

Patching and upgrades

Linux experience

Database administration

Documentation writing

PowerShell scripting

JavaScript

SharePoint familiarity

Education

Bachelor's degree

Tools

SharePoint 2010/2013/2016

MySQL / MariaDB

SQL Server

Active Directory

PKI

Job description

Archer is collaborating with MANTECH to connect them with exceptional professionals for this role.

MANTECH seeks a motivated, career and customer-oriented ServiceNow Administrator / Developer to join our team USMC Team in Quantico, VA.

Responsibilities Include But Are Not Limited To

• Administer an on-premises version of ServiceNow, including activities such as (but not limited to) installation, configuration, maintenance, updates, harden (STIG), administer, train, and document ServiceNow branding, customization, and translating user requirements into functionality
• Develop, manage, and troubleshoot ServiceNow forms, client and UI scripts, business rules, and scheduled imports
• Configure and troubleshoot SAML single sign-on for ServiceNow authentication and identity management
• Maintain KM tools such as, but not limited to, SharePoint, Dynamics CRM, ServiceNow, and local product creation/dissemination system
• STIG/POAM/Mitigation statements support with the Linux OS and Database
• Documentation to include quick reference/admin guides

Minimum Qualifications

• Bachelor’s degree and at least 2 years of experience with ServiceNow administration, patching, and upgrades. An additional 2 years of experience may be substituted in lieu of degree.
• Certified to meet DoD 8570 IAT II requirements
• Experience with database administration
• Experience creating user and administrative documentation respective to ServiceNow
• Linux experience

Preferred Qualifications

• MySQL or MariaDB experience
• Understanding of Risk Management Framework (RMF)
• SharePoint/2010/2013/2016
• HTML, JavaScript, Microsoft SQL Server, Active Directory, DNS, SharePoint Designer, IIS, PKI, PowerShell, Group Policy
• Intelink/IntelShare and available capabilities for potential use and integration
• Familiarity with Navy/Marine Corps interoperability requirements is preferred
• PowerShell scripting using any/all of the respective plugins related to the applicable technologies

Clearance Requirement

Must have a current / active Top Secret / SCI clearance.

Physical Requirements

Must be able to remain in a stationary position 50%.

Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.