Serviceability Tools Engineer: Server Diagnostics & Documentation

Lenovo; North Carolina; On-site; USD 90,000 - 140,000; Full time

Job summary

Lenovo is seeking an experienced Software Engineer to help define and document the serviceability tools architecture for our next generation AI system platforms.

You will partner with service architects, platform design leads, development architects, information development teams, and other engineering stakeholders to create and improve the technical requirements and documentation needed to diagnose, service, and repair complex server systems.

Qualifications

• Ability to work through ambiguity and incomplete information.
• Strong written communication and documentation skills.
• Experience developing technical content and requirements.
• Bachelor’s or higher in a relevant technical field.

Responsibilities

• Define and document serviceability requirements for server platforms.
• Collaborate with architects, platform leads, and information-development teams.
• Translate complex product details into clear, actionable requirements.
• Review and improve serviceability documentation and tooling.

Skills

Ambiguity management

Analytical thinking

Attention to detail

Influence without authority

Cross-functional collaboration

Proactive problem solving

Technical writing

Education

Bachelor’s or Master’s in Computer/Electrical Engineering or CS

Tools

DOORS

Jira

Confluence

Git

Job description

Lenovo is seeking an experienced Software Engineer to help define and document the serviceability tools architecture for our next generation AI system platforms.

You will partner with service architects, platform design leads, development architects, information development teams, and other engineering stakeholders to create and improve the technical requirements and documentation needed to diagnose, service, and repair complex server systems.