Service Engineer (Data Center)

val's services; Childress (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

val's services is seeking an experienced On-Site Service Engineer to support enterprise data center and server environments, including AI platforms. With 3–5+ years in technical support, field service, or data center operations, you will provide hands-on hardware maintenance, diagnostics, and issue resolution.

Responsibilities include server assembly, equipment swaps, firmware upgrades, and investigating hardware, firmware, and OS problems, escalating complex issues as needed.

Qualifications

• 3–5+ years in technical support, field service, or data center operations.
• Experience with server components, firmware, and OS issues.
• Familiarity with Linux and emerging technologies.

Responsibilities

• Perform server assembly and equipment swaps.
• Upgrades firmware and diagnose hardware/OS problems.
• Provide on-site support and escalation as needed.
• Travel and on-call work are required.

Skills

Server hardware

Linux

Data center operations

Diagnostics

On-site support

Communication skills

Travel willingness

Education

IT-related degree or equivalent experience

Job description

We are seeking an experienced On-Site Service Engineer to support enterprise data center and server environments, including AI platforms.
With 3-5+ years in technical support, field service, or data center operations, you will provide hands-on hardware maintenance, diagnostics, and issue resolution.
Responsibilities include server assembly, equipment swaps, firmware upgrades, and investigating hardware, firmware, and OS problems, escalating complex issues as needed.
Strong communication skills, ability to work independently, and familiarity with server components, Linux, and emerging technologies are essential.
Qualifications include an IT-related degree or equivalent experience; vendor certifications are a plus.
Physical ability to lift up to 50 lbs, and willingness to travel and work on-call, are required.
Knowledge of AI, firmware, hardware, and support is advantageous.
Offering a competitive salary, this role emphasizes uptime, customer service, and technical expertise in data center environments.