Service Writer & Shop Ops Coordinator

Aramsco - Fabrication, Sanitation & Restoration; Savage (MD); Presencial; USD 36.000 - 39.000; Jornada completa

Descripción de la vacante

Aramsco - Fabrication, Sanitation & Restoration in Savage, MD is seeking a service-focused technician to greet customers, diagnose equipment issues, and prepare clear repair work orders.

You will coordinate shop operations, maintain parts inventory, and ensure safety and quality in a fast-paced environment, with opportunities for overtime as needed. Candidates should be able to lift 50+ lbs, hold a valid driver's license, and communicate effectively with customers and team.

Formación

• Strong written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and general computer skills.
• Ability to lift and carry 50+ lbs regularly.
• Professional appearance and demeanor.

Responsabilidades

• Greet customers in a friendly, professional, and helpful manner.
• Accurately assess and document equipment issues for commercial cleaning, restoration, and surface preparation equipment.
• Create clear and complete work orders for all repairs and maintenance.
• Proactively contact customers to review service needs and schedule appointments.
• Coordinate shop operations, including workflow, communication, and paperwork.
• Monitor and meet department quality and productivity goals.
• Maintain appropriate inventory levels and ensure parts are stocked accurately.
• Deliver parts to local vendors as needed.
• Keep the work area organized, clean, and professional.
• Follow all company policies, procedures, and safety standards.
• Demonstrate dependability, punctuality, and professionalism at all times.
• Perform other duties as assigned, including occasional overtime.

Conocimientos

Communication skills

Organizational skills

Microsoft Office

Physical ability (lift 50+ lbs)

Professional appearance

Customer service experience

Driver's license

Descripción del empleo

Aramsco - Fabrication, Sanitation & Restoration in Savage, MD is seeking a service-focused technician to greet customers, diagnose equipment issues, and prepare clear repair work orders.

You will coordinate shop operations, maintain parts inventory, and ensure safety and quality in a fast-paced environment, with opportunities for overtime as needed. Candidates should be able to lift 50+ lbs, hold a valid driver's license, and communicate effectively with customers and team.