Service Writer: Fleet Service & Warranty Coordinator

1001 United Rentals (N A), Inc; City of Albany (NY); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Oppt.

Additional Vacation

Buy Up Program (US Only)

Early Wage Access through Payactiv (US

Hourly Only

Paid Sick Leave

Job summary

United Rentals, Inc. is a leading equipment rental provider seeking a detail-oriented technician support role in the United States.

The position focuses on completing work orders accurately, reporting technician hours, and submitting warranty-related tasks for timely processing. You will monitor warranty claims, schedule preventive maintenance, and address equipment maintenance with a high sense of urgency while delivering superior customer service and teamwork.

Qualifications

• High School diploma or equivalent.

Responsibilities

• Open and close work orders with accurate information.
• Record paid hours for technician time reporting.
• Create and submit tasks eligible for warranty.
• Monitor warranty reporting and closure of claims.
• Run preventive maintenance reports and schedule work.
• Handle equipment maintenance issues with urgency.
• Keep management informed of customer concerns.
• Ensure service invoices are coded in the General Ledger.

Education

High School diploma or equivalent

Job description

United Rentals, Inc. is a leading equipment rental provider seeking a detail-oriented technician support role in the United States.

The position focuses on completing work orders accurately, reporting technician hours, and submitting warranty-related tasks for timely processing. You will monitor warranty claims, schedule preventive maintenance, and address equipment maintenance with a high sense of urgency while delivering superior customer service and teamwork.