Fleet Service Writer & Warranty Coordinator

University of Richmond; Irving (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

United Rentals, Inc. is seeking a Service Writer to handle service and maintenance administrative duties, including work orders, warranty recovery, and invoicing. The role requires strong organization, a valid driver’s license, and customer-focused communication.

You will schedule preventive maintenance, maintain equipment files, and provide timely responses to customer inquiries. A high school diploma, basic computer skills, and 1–2 years in a shop or service environment are needed.

Qualifications

• High School diploma or equivalent is required.
• Valid driver’s license with acceptable driving record.
• 1–2 years of experience in a shop or service environment.
• Basic computer skills and attention to detail are essential.
• Ability to multi-task in a busy environment with a high sense of urgency.

Responsibilities

• Complete and close work orders with accurate information.
• Track technician time and ensure hours are recorded.
• Submit warranty claims and monitor closures.
• Run preventive maintenance reports and schedule fleet maintenance.
• Code service invoices correctly in the General Ledger.
• Assist customers and keep the service department informed.

Education

High School diploma or equivalent

Tools

Basic computer skills

Job description

United Rentals, Inc. is seeking a Service Writer to handle service and maintenance administrative duties, including work orders, warranty recovery, and invoicing. The role requires strong organization, a valid driver’s license, and customer-focused communication.

You will schedule preventive maintenance, maintain equipment files, and provide timely responses to customer inquiries. A high school diploma, basic computer skills, and 1–2 years in a shop or service environment are needed.