Service Writer & Admin Coordinator

Arnold-Machinery-Company; Idaho; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Sick Leave

Paid Vacation

Paid Holidays

Company-paid Medical Premium for you &

Dental and Vision Plans

401K/Roth with company match

Quarterly and Yearly Bonus Programs

Company Stock for associates with 5+ y

Job summary

Arnold Machinery is seeking a Service Writer/Admin to coordinate service jobs, manage closures, and assist customers with machinery needs. The role supports the Service Manager by reviewing daily schedules, tracking parts, and ensuring timely job completion while maintaining detailed service reports.

The position emphasizes proactive communication, accurate warranty verification, and efficient administrative support within a busy service department.

Qualifications

• High School Diploma or equivalent required.
• Relevant experience can substitute for educational requirements.

Responsibilities

• Write up, monitor, and review service jobs, ensuring proper closures.
• Determine machine warranty status and communicate warranty coverage accurately.
• Ensure repairs are completed within quoted labor hours.
• Follow proper authorization procedures for all service jobs.

Skills

Proactive attitude

Attention to detail

Problem-solving

Microsoft Excel

Microsoft Word

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Job description

Arnold Machinery is seeking a Service Writer/Admin to coordinate service jobs, manage closures, and assist customers with machinery needs. The role supports the Service Manager by reviewing daily schedules, tracking parts, and ensuring timely job completion while maintaining detailed service reports.

The position emphasizes proactive communication, accurate warranty verification, and efficient administrative support within a busy service department.