Service Writer

NFI Industries; Massachusetts; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription Drug Coverage

401k Plan

Wellness Program

Life Insurance

Paid Time Off

Paid Parental Leave

Job summary

NFI Industries is seeking a Service Writer to manage inventory and parts distribution for our service department. You will coordinate part orders, maintain repair orders, and ensure accurate invoicing and data entry as part of daily operations.

The role requires a high school diploma or GED, proficiency with Excel and Word, and the ability to obtain forklift certification. You must be able to lift up to 75 lbs and work in a fast-paced shop environment.

Qualifications

• High School Degree or GED is required.
• Excel and Word knowledge required.
• Computer data entry skills are essential.
• Must be able to obtain forklift certification.
• Ability to lift up to 75 lbs.

Responsibilities

• Control parts distribution to mechanics and technicians.
• Coordinate part orders.
• Maintain parts list and repair orders (ensure parts are charged out).
• Stock part shelves and maintain a clean parts room.
• Enter all invoices (parts / outside repairs).
• Coordinate parts returns with Warranty Department.
• Track EZ-Pass and Qualcomms.
• Assist Service Manager with scheduling work.
• Control inventory of parts and tires.
• Repair Order and Invoice Data entry.

Skills

Excel

Word

Data Entry

Forklift Certification

Lifting 75 lbs

Education

High School Degree or GED

Job description

Overview

TheService Writer is responsible is to maintain control over inventory. This position reports to a local Service Manager.

Responsibilities

• Control parts distribution to mechanics and technicians
• Coordinate part orders
• Maintain parts list and repair orders (ensure parts are charged out)
• Stock part shelves
• Maintain a clean and organized parts room
• Responsible for entering all invoices (i.e. parts / outside repairs)
• Coordinate parts returns with the Warranty Department
• Track all EZ-Pass and Qualcomms
• Phone duties
• Handling DVCR from drivers
• Assist Service Manager with scheduling work
• Control inventory of parts, tires
• Repair Order and Invoice Data entry
• Other duties as assigned

Qualifications

• High School Degree or GED required
• Excel, Word Knowledge
• Computer Data Entry Skills
• Ability to obtain Forklift Certification
• Must be able to lift 75 lbs

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are excited to share the base hourly rate for this position is $21.54 -28.72HOUR, based on the national average for the position. NFI takes into consideration applicants' qualifications, experience, education, geographic location, when determining a starting rate of pay.

Employees are also eligible for a robust benefit program , which includes

• Medical
• Dental
• Vision
• Prescription Drug Coverage
• 401k Plan
• Wellness Program
• Life Insurance
• Paid Time Off
• and Paid Parental Leave
• among other benefit plan options

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.