Service Writer

NFI

Worcester (MA)

On-site

USD 30,000 - 40,000

Full time

14 days+
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
401k Plan
Paid Time Off
Parental Leave

Job summary

NFI in Worcester, MA is hiring a Service Writer to manage part inventory and support the Service Manager in coordinating orders and repairs.

You will handle data entry, invoicing, and parts coordination with mechanics, while keeping the parts area organized and compliant with company procedures.

Qualifications

  • High School Degree or GED required.
  • Excel, Word Knowledge
  • Computer Data Entry Skills
  • Ability to obtain Forklift Certification
  • Must be able to lift 75 lbs

Responsibilities

  • Control parts distribution to mechanics and technicians
  • Coordinate part orders
  • Maintain parts list and repair orders (ensure parts are charged out)
  • Stock part shelves
  • Maintain a clean and organized parts room
  • Responsible for entering all invoices (i.e. parts / outside repairs)
  • Coordinate parts returns with the Warranty DepartmentTrack all EZ-Pass and Qualcomms
  • Phone duties
  • Handling DVCR from drivers
  • Assist Service Manager with scheduling work
  • Control inventory of parts, tires
  • Repair Order and Invoice Data entry
  • Other duties as assigned

Skills

Excel
Word Knowledge
Computer Data Entry Skills
Lift 75 lbs

Education

High School Diploma or GED

Tools

Forklift Certification

Job description

Overview

The Service Writer is responsible is to maintain control over inventory. This position reports to a local Service Manager.

Responsibilities
  • Control parts distribution to mechanics and technicians
  • Coordinate part orders
  • Maintain parts list and repair orders (ensure parts are charged out)
  • Stock part shelves
  • Maintain a clean and organized parts room
  • Responsible for entering all invoices (i.e. parts / outside repairs)
  • Coordinate parts returns with the Warranty DepartmentTrack all EZ-Pass and Qualcomms
  • Phone duties
  • Handling DVCR from drivers
  • Assist Service Manager with scheduling work
  • Control inventory of parts, tires
  • Repair Order and Invoice Data entry
  • Other duties as assigned
Qualifications
  • High School Degree or GED required
  • Excel, Word Knowledge
  • Computer Data Entry Skills
  • Ability to obtain Forklift Certification
  • Must be able to lift 75 lbs

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are excited to share the base hourly rate for this position is $21.54 -28.72HOUR, based on the national average for the position. NFI takes into consideration applicants' qualifications, experience, education, geographic location, when determining a starting rate of pay.

Employees are also eligible for a robust benefit program , which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center PC-822

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