Service Writer

NFI; Channahon (IL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Wellness Program

Life Insurance

Paid Time Off

Paid Parental Leave

Job summary

NFI is seeking a Service Writer in Illinois to manage parts inventory, coordinate orders, and support the service team. The role requires accurate data entry, proficiency with Excel/Word, and the ability to lift up to 75 lbs. Forklift certification is a plus.

You will enter invoices, track parts with the Warranty Department, and assist the Service Manager with scheduling work. Excellent organizational skills and a detail-oriented mindset are essential for success.

Qualifications

• High School Degree or GED required.
• Proficient data entry and typing skills.
• Experience with MS Excel and MS Word.
• Ability to obtain forklift certification.
• Must be able to lift up to 75 lbs.

Responsibilities

• Control parts distribution to mechanics and technicians.
• Coordinate part orders and maintain repair orders.
• Stock parts shelves and keep the parts room organized.
• Enter all invoices for parts and outside repairs.
• Coordinate returns with Warranty Department.
• Assist Service Manager with scheduling work.
• Enter data for repair orders and invoices.
• Handle phone duties and DVCRs from drivers.
• Track EZ-Pass and Qualcomm devices.

Skills

Data entry

Forklift certification

MS Excel

MS Word

Physical ability to lift 75 lbs

Education

High School Degree or GED

Tools

Excel

Word

Job description

Overview

The Service Writer is responsible is to maintain control over inventory. This position reports to a local Service Manager.

Responsibilities

• Control parts distribution to mechanics and technicians
• Coordinate part orders
• Maintain parts list and repair orders (ensure parts are charged out)
• Stock part shelves
• Maintain a clean and organized parts room
• Responsible for entering all invoices (i.e. parts / outside repairs)
• Coordinate parts returns with the Warranty Department
• Track all EZ-Pass and Qualcomms
• Phone duties
• Handling DVCR from drivers
• Assist Service Manager with scheduling work
• Control inventory of parts, tires
• Repair Order and Invoice Data entry
• Other duties as assigned

Qualifications

• High School Degree or GED required
• Excel, Word Knowledge
• Computer Data Entry Skills
• Ability to obtain Forklift Certification
• Must be able to lift 75 lbs

We are excited to share the base hourly rate for this position is $20.60-27.47/ hour. NFI takes into consideration applicants' qualifications, experience, education, geographic location, when determining a starting rate of pay.

Employees are also eligible for a robust benefit program , which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-974