Service Writer

Express Employment Professionals - Cincinnati East; Columbia Township (MO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Holiday pay

401(k) retirement savings

Vacation pay

Life insurance

Prescription drug reimbursement

Referral bonuses

Job summary

Express Employment Professionals of Columbia is seeking a Service Writer to join a local team. You will listen to customers, identify issues, and prepare repair orders.

Responsibilities include listing problems, verifying warranty coverage, ordering parts, and maintaining service records. A mechanical background and strong communication are preferred.

Qualifications

• Experience in automotive/service industry preferred.
• Ability to solve problems using verified information.
• Strong face-to-face customer service and communication skills.

Responsibilities

• Identify issues and service by listening to customer's description of problems.
• Prepare repair orders.
• Maintain records listing problems when they arise.
• Verify warranty and service contract coverage by examining records.
• Ordering parts as needed.

Skills

Mechanical knowledge

Problem solving

Customer service

Communication

Job description

Express Employment Professionals is currently looking to hire a skilled Service Writer for a local company!

Job Responsibilities:

• Identify issues and service by listening to customer's description of problems.
• Prepare repair orders.
• Maintain records listing problems when they arise.
• Verify warranty and service contract coverage by examining records
• Ordering parts as needed

Skills Needed:

• Mechanical knowledge is preferred.
• Able to problem solve using verified information.
• Have great face to face customer service skills.
• Great communication both verbal and written.

Benefits:

There is a wide rangeof benefits that you can customize to fit your needs including:

• Medical/dental/and vision plans
• Holiday Pay (6 Days Observed)
• 401(k) Retirement Savings Plan
• Vacation Pay
• Life Insurance
• Prescription Drug Reimbursement
• Referral Bonuses

Who we are:

Express Employment Professionals of Columbia is a group of professionals dedicated to helping you find your next career move. The Columbia, Missouri Express office was founded in 2012 and is proud to serve our community by helping people find jobs and help local businesses find the right people for their organization. We also provide a wide array of services to our local businesses to help them with ever changing needs of their workforce. Our Columbia office is locally owned and operated and dedicated to the mission of helping people succeed. Express Employment Professionals is one of the top staffing companies in the U.S. and Canada.