Service Validation & Labor Time Technician

Slate Automotive LLC; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

Slate Automotive LLC is seeking a Service Validation & Labor Time Technician in Troy, Michigan. The role involves developing and validating service procedures, conducting time studies, and ensuring accurate diagnostic protocols for vehicles.

Ideal candidates will possess extensive experience as automotive technicians, particularly with hybrid or electric vehicles. This position supports the engineering team with essential documentation and repair strategies, operating under a structured schedule from Monday to Friday.

Qualifications

• 8+ years of automotive technician experience, preferably with hybrid/electric vehicles.
• Hands-on experience with high-voltage EV systems.
• Experienced with OEM time-study procedures.

Responsibilities

• Create and validate repair procedures and time allowances for vehicles.
• Track time allowances for repair procedures using approved software.
• Collaborate with service partners to maintain a labor time guide.

Skills

Automotive technician expertise

Electric vehicle diagnostics

Communication skills

Problem-solving ability

Proficiency with hand tools

Education

Associate’s degree or automotive vocational program

ASE Master Technician Certification

Tools

Microsoft Office

CAD

Polarion

Job description

Service Validation & Labor Time Technician – Troy, Michigan

Reports to the Service Engineering Manager. Responsible for on-vehicle development of removal and installation procedures, time studies, and validation of draft and finalized service procedures, diagnostic troubleshooting procedures and diagnostic scan tool content.

Responsibilities

• Create repair procedures and time study allowances across all vehicle commodities (Body, Interior, Chassis, Electrical, Propulsion, Restraints).
• Track detailed time allowance for all repair procedures using approved time‑tracking system software.
• Create time studies for Technical Service Bulletins, Recalls, and accessory installations.
• Collaborate with Slate service partners to maintain a labor time guide with change‑management tracking.
• Validate customer‑facing service removal and installation procedures and diagnostic troubleshooting trees on‑vehicle through multiple development milestones.
• Validate diagnostic scan tool content and FOTA updates through all vehicle milestones and post‑production.
• Identify repair efficiency opportunities.
• Respond to field inquiries and restudy requests regarding time‑study allowances.
• Coordinate test timing and planned workload with cross‑functional teams.
• Support validation of special service tool development with on‑vehicle testing.
• Escalate special tool identification and fastener torque specifications with Engineering.
• Assist with plant repair bay problem resolution during vehicle builds.
• Support Field Technical Support team service issue escalations as needed.

Required Qualifications

• Associate’s degree from an accredited college/university or completion of an automotive vocational program.
• ASE Master Technician Certification, or Master Technician Certification from an automotive OEM.
• Eight or more years of automotive technician experience, preferably with hybrid or electric vehicles.
• Hands‑on experience with high‑voltage EV systems, including diagnostics and testing.
• Previous automotive OEM experience preferred.

Technical Knowledge, Skills, and Abilities

• Experienced with OEM time‑study procedures and documentation.
• Proficient reading electrical schematics and understanding basic electrical theory.
• Vehicle diagnostics and ECU troubleshooting on CAN and LIN.
• Proficient with hand tools, power tools, and shop equipment.
• Knowledgeable of Health & Safety protocols.
• Experience with CAD and Polarion preferred.
• Experience with regulatory requirements preferred.
• Creative problem‑solving ability and strong attention to detail.
• Excellent written and oral communication; able to present technical content.
• Team collaboration and professional demeanor in a fast‑paced environment.
• Computer proficiency (Microsoft Office).

Physical Requirements

• Travel up to 10%.
• Lift and carry up to 35 pounds.
• Stand, walk, and perform repetitive tasks for extended periods.

Work Hours and Schedule

Monday to Friday, 7:00 a.m. to 3:30 p.m. EST. Flexibility may be required to meet project deadlines.

Work Authorization

Must have authorized permanent U.S. work eligibility; no visa sponsorship available.

Equal Employment Opportunity

Slate is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Slate provides reasonable accommodation for qualified individuals with disabilities.