Service Valet Lead: Drive Service Excellence

Obrien Auto Group; Kirkland (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid holidays

Vacation

Medical/Dental/Vision/RX

Disability/Life

401(k) match

Job summary

Toyota of Kirkland in Kirkland, WA is seeking a Service Valet Lead to lead a team of service valets and porters, delivering exceptional customer service. This full-time position offers hourly compensation and a comprehensive benefits package.

Responsibilities include supervising check-in/out, managing schedules, and maintaining vehicle flow and lot organization to ensure a smooth service drive. Must have a valid driver’s license and be able to pass background checks.

Qualifications

• Experience in customer service preferred.
• Valid Driver's License required.
• Background screening and motor vehicle record review mandatory.

Responsibilities

• Lead, train, and motivate a team of service valets and porters to deliver exceptional customer service.
• Assign daily responsibilities, manage schedules, and monitor productivity and performance.
• Oversee the check-in/check-out process for all customer vehicles.
• Facilitate the flow of vehicles through the service drive, parking lot and between facilities.
• Fuel and clean loaner cars daily.
• Transport sales demo cars back to designated storage at the warehouse.
• Perform other duties as assigned by management.
• Regular attendance and timeliness are essential.

Skills

Leadership

Customer service

Team supervision

Communication

Job description

Toyota of Kirkland in Kirkland, WA is seeking a Service Valet Lead to lead a team of service valets and porters, delivering exceptional customer service. This full-time position offers hourly compensation and a comprehensive benefits package.

Responsibilities include supervising check-in/out, managing schedules, and maintaining vehicle flow and lot organization to ensure a smooth service drive. Must have a valid driver’s license and be able to pass background checks.