Service Valet — Customer-First Auto Concierge

Vanguard Kia of Arlington; Arlington (TX); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Paid weekly

Paid health insurance

401(k) matching

Paid life insurance

Paid holidays

Dental & vision available

Employee discounts

Referral program

Job summary

Vanguard Auto Group in Arlington, TX is seeking a friendly Kia Service Valet to greet customers, move vehicles within the service area, and help keep the lot neat and organized. You will assist Service Advisors and transport customers as needed.

The role emphasizes strong English communication, teamwork, and dependable attendance, including Saturdays, with benefits such as paid weekly, health insurance, and 401(k) matching.

Qualifications

• Fluent English speaking and written communication is required.
• Customer service mindset and strong interpersonal skills are essential.
• Ability to work well with others and in a team environment.
• Proficiency with basic computer systems used in service departments.

Responsibilities

• Greet customers warmly in the service area and direct to appropriate contacts.
• Assist Service Advisors to deliver excellent customer service.
• Move vehicles to and from service areas and assist with lot organization.
• Install tags on vehicles brought in for service.
• Maintain cleanliness of the service area, windows, doors, and floors.
• Transport customers to and from their homes when needed.

Skills

Fluent English

Customer service

Team player

Computer literacy

Education

High school diploma or GED

Job description

Vanguard operates dealerships located in Arlington, Carrollton, Sherman, and Austin. We represent the manufacturer brands Kia, GMC, and Volkswagen.

Family-owned and operated, Vanguard promotes an excellent work-life balance culture, flexible schedules, and a shared vision to “WOW” Our Customers, Our Team Members, Our Community, and Our Peers! We invite you to learn more and discover "The Vanguard Family"

Kia Service Valet

Service Valet helps ensure complete customer satisfaction by warmly engaging with customers and team members, moving vehicles in and around the service department, maintaining the cleanliness of vehicles and the service area, and transporting customers to/from their home when needed.

Benefits:

• Paid weekly
• Paid health insurance
• 401(k) matching
• Paid life insurance
• Paid holidays
• Dental & vision available
• Employee discounts
• Referral program
  
  
  

Responsibilities:

• Greet, all customers in a warm, sincere, and helpful manner
• Assist Service Advisors with providing excellence in customer service
• Help customers to the appropriate department or point-of-contact
• Drive vehicles to and from service areas and lot as needed
• Install tags in all vehicles brought for service
• Help maintain lot appearance by cleaning driveway and sidewalks, and removing debris as necessary
• Helps maintain department cleanliness, including windows, doors, floors, etc.
• Transport customers to and from their home when needed and requested
• Follow all safety and security procedures
• Performs other duties as assigned
  
  
  

Qualifications:

• Must be available to work on Saturdays
• Fluent English speaking and written communication skills
• Working knowledge of the automotive industry
• High school diploma or GED
• Ability to work well with others and be a team player
• Strong communication and interpersonal skills
• Commitment to delivering world-class customer service
• Efficient time management skills
• Professional dress, speech, behavior, and appearance
• Proficiency in computer skills
  
  
  

Vanguard Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.