Service/Telematics Planner

Sundt Enterprise; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Market competitive salary (weekly paid

401K and employee stock ownership plan

Health coverage

Paid time off

Educational assistance

Job summary

Sundt Enterprise is seeking a Service/Telematics Planner to support the Equipment Services department. You will help administer systems, improve processes, coordinate telematics, and ensure accurate equipment data for utilization, maintenance, and billing.

You will liaise with field technicians, accounting, and management to drive timely PMs, data integrity, and efficient invoicing. A strong office suite and heavy equipment knowledge are essential.

Qualifications

• Ability to collaborate with field technicians, mechanics, accounting, and management.
• Experience with JD Edwards Enterprise One; Heavy Job experience preferred.
• Experience with preventative maintenance programs, equipment servicing workflows, and work order management.
• High School Diploma or GED required.
• Prior experience in heavy equipment dealership operations, construction equipment management, contractor or fleet maintenance environment.
• Proficiency in Microsoft Office (Excel, Word, Outlook) required.
• Strong organizational skills with high attention to detail.
• Strong understanding of heavy equipment operations, maintenance cycles, and utilization tracking.

Responsibilities

• Assist the ES department with system administration, IT support, and process improvements.
• Coordinate telematics devices across the heavy equipment fleet (Vision Link, JD Link, iCraneTrax, etc.).
• Ensure equipment data accuracy across mobile and web applications.
• Maintain equipment data across OEM and fleet management platforms (CAT, CAT Inspect).
• Maintain fuel and DEF inventories and month-end reporting.
• Track machine control and survey gear inventory, including transfers and documentation.
• Monitor PM service work orders, assign to technicians, track status, and close tasks.
• Process equipment-related invoices (fuel, DEF, telematics) for inventory and payment.
• Process month-end close activities, including journal entries and reconciliations.
• Support field lube technicians and mechanics with JD Edwards (E1) questions, training, and troubleshooting.

Skills

Team collaboration

Heavy equipment experience

Maintenance workflows

Attention to detail

Equipment operations knowledge

Microsoft Office

Education

High School Diploma or GED

Tools

JD Edwards EnterpriseOne

Microsoft Office Suite

Job description

As a 100% employee-owned contractor, when you work at Sundt, you’re not just hiring on at a company, you’re joining a culture. Because everyone at Sundt is part owner, you’ll join a team of people who are deeply invested in their work. From apprentices to managers, we’re passionate about the details and deliberate in everything we do.

At Sundt we focus on building long-term prosperity for our clients, communities, and employee-owners. We offer competitive pay, industry-leading benefits including a 401k and employee stock ownership plan, incentive programs for craft and administrative employees as well as training that focuses on your personal and professional growth. We’re driven by skill, grit and purpose. Join us as we strive to be the most skilled builder in America.

Job Summary

The Service/Telematics Planner supports the Equipment Services (ES) department by assisting with system administration, process improvements, telematics coordination, preventative maintenance tracking, and equipment data accuracy. This role serves as a key liaison between field technicians, mechanics, accounting, and management to ensure equipment utilization, maintenance, and billing processes are accurate and efficient.

Key Responsibilities

• 1.Assist the Equipment Services (ES) department with system administration, IT support, and process improvement initiatives.
• 2.Coordinate telematics devices across the heavy equipment fleet, (Vision Link, JD Link, iCraneTrax,etc).
• 3.Ensure equipment data accuracy across all related mobile and web applications.
• 4.Maintain accurate equipment data across OEM and fleet management platforms (CAT, CAT Inspect, and related apps).
• 5.Maintain fuel and DEF inventories, entries, month end reporting.
• 6.Maintain machine control and survey gear inventory, including tracking, internal transfers, and documentation.
• 7.Monitor preventative maintenance (PM) service work orders, including assigning work to technicians, tracking status, and ensuring timely closure.
• 8.Process equipment-related invoices, including fuel, DEF, and telematics, for inventory and payment.
• 9.Process month-end close activities, including journal entries and reconciliation related to fuel, telematics and inventory.
• 10.Support field lube technicians and mechanics with JD Edwards (E1) questions, training, and troubleshooting.

Minimum Job Requirements

• 1.Ability to work collaboratively with field technicians, mechanics, accounting, and management.
• 2.Experience with JD Edwards (JOE) Enterprise One; Heavy Job experience preferred.
• 3.Experience with preventative maintenance programs, equipment servicing workflows, and work order management.
• 4.High School Diploma or GED required.
• 5.Prior experience in heavy equipment dealership operations, construction equipment management, contractor or fleet maintenance environment.
• 6.Proficiency in Microsoft Office Suite (Excel, Word, Outlook required).
• 7.Strong organizational skills with high attention to detail.
• 8.Strong understanding of heavy equipment operations, maintenance cycles, and utilization tracking.

Note: Job Description is subject to change at any time and may include other duties as assigned.

Physical Requirements

• 1.Ability to wear personal protective equipment is required (including but not limited to; steel toed shoes, gloves, safety glasses, hearing protection, hardhat, vest, etc.)
• 2.May reach above shoulder heights and below the waist on a frequent basis
• 3.May stoop, kneel, or bend, on an occasional basis.
• 4.May use telephone, computer system, email, or other electronic devices to communicate with internal and external customers or vendors.
• 5.Must be able to comply with all safety standards and procedures.
• 6.Occasionally will climb stairs, ladders, etc.
• 7.Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis.
• 8.Will interact with people frequently during a shift/workday.
• 9.Will lift, push or pull objects up to 50Ibs on an occasional basis.
• 10.Will sit, stand or walk short distances for up to the entire duration of a shift/workday.
• 11.Will work various shifts, including swing, night and weekend.

Equal Opportunity Employer Statement: Sundt is committed to the equal treatment of all employees, and/or applicants for employment, and prohibits discrimination based on race, religion, sex (including pregnancy), sexual orientation, gender identity, color, age, disability, national origin, covered veteran status, genetic information; or any other classification protected by applicable Federal, state, or local laws.

Benefit list

• Market Competitive Salary (paid weekly)
• Bonus Eligibility based on company, group, and individual performance
• Employee Stock Ownership Plan & 401K
• Industry Leading Health Coverage Starting Your First Day
• Flexible Time Off (FTO)
• Medical, Health Savings, and Wellness credits
• Flexible Spending Accounts
• Employee Assistance Program
• Workplace Wellness Programs
• Mental Health Program
• Life and Disability Insurance
• Employee-Owner Perks
• Educational Assistance
• Sundt Foundation - Charitable Employee-Owner's program

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