Service Tehnician

Champion Home Builders, Inc.; Weiser (ID); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Travel opportunities

Company vehicle

Job summary

Champion Home Builders is seeking a Home Service Technician to perform warranty repairs on manufactured homes. This 100% travel position covers out-of-state service across OR, WA, UT, NV, ID, MT, WY and nearby states.

You will manage appointments, pick up parts, install/repair per work orders, and keep logs; maintain a clean vehicle and professional image while ensuring customer satisfaction and quality workmanship.

Qualifications

• High school diploma or GED or 6 months to 1 year related experience.
• Must pass a background check and drug test.
• Valid driver's license and clean driving record.
• Strong communication and problem-solving abilities.
• Computer literacy with MS Office.

Responsibilities

• Manage work schedule by making appointments with customers.
• Pickup parts from factory as needed and verify with orders.
• Install new parts or repair issues per work order.
• Maintain work logbook per Department of Transportation requirements.
• Maintain company vehicle and return completed work orders to the factory.
• Represent Champion Home Builders professionally and maintain customer relations.

Skills

Troubleshooting

Communication

Computer literacy

Safety awareness

Driver's license

Background check

Drug test

Education

High school diploma or GED

1 year related experience

Tools

Microsoft Word

Outlook

Excel

Job description

Champion Home Builders - Weiser, Idaho

Who is Champion Home Builders?

For Decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single family and multi family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models and commercial modular buildings can be found throughout the United
States and Western Canada.

FLSA Status: Non-exempt

Prepared By: Corporate Human Resources

Summary

Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a new manufactured home. To be successful, a Service Technician must possess many different "handyman/woman" skills. A major objective of this position is to ensure customers are happy & stay happy with their new home.

This position is 100% travel, mostly out of state servicing, Oregon, Washington, Utah, Nevada, Idaho, Montana, Wyoming, and other states near by that are not listed.

Essential Duties and Responsibilities Include the following. Other duties may be assigned.

Manage work schedule by making appointments with customers, pick up parts from factory as needed, verify parts with orders, install new parts or repair issues per work order, maintain logbook as per Department of Transportation, maintain company vehicle, which includes keeping vehicle clean, stocked and serviced regularly, complete work orders along with being responsible for returning the work orders to the factory by mail or personal delivery.

• Possess carpentry skills in the following areas:
  • Trim work
  • Roofing
  • Window replacement, Door realignment
  • Drywall repairs
  • Siding
  • Flooring
  • Plumbing, electrical
• Proficient home repair skills
• Repair/replace toilets, water heaters, light fixtures, door/cabinet hardware.
• Maintain company tools and materials. Inform management of any issues.
• Represent Champion Home Builders with a friendly attitude and professional appearance.
• Demonstrate strong customer relation skills.

Qualifications

• Ability to troubleshoot, reason and solve problems
• Excellent communication, both written and verbal. Understand and execute instructions
• Computer literate (Microsoft Word, Outlook, Excel)
• Understand and comply with work safety policies and procedures
• Must provide valid driver's license and hold clean driving record
• Must pass a background check and pass a drug test

Education and/or Experience

High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.

EEO Statement

Champion Home Builders is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.

Background check and Drug Screen are required