Mobile Home Service Technician

Champion Home Builders, Inc.; Ephrata (Lancaster County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401k Plan with Company Match

Paid Vacation

Paid Holidays

Medical Insurance

Job summary

Champion Home Builders, Inc. is seeking a Service Technician to perform warranty work on sold homes in the Ephrata, PA region. The role involves scheduling with customers, picking up parts, repairing issues per work orders, and maintaining logs and company vehicle while ensuring customer satisfaction.

The ideal candidate will have strong handyman skills, effective communication, and a valid driver's license with a clean record. We offer comprehensive benefits and a safe, supportive workplace.

Qualifications

• High school diploma or GED; or six months to one year related experience or training.
• Excellent written and verbal communication skills.
• Must provide a valid driver's license and have a clean driving record.

Responsibilities

• Manage work schedule by making appointments with customers.
• Pick up parts from factory as needed.
• Verify parts with orders.
• Install new parts or repair issues per work order.
• Maintain logbook as per Department of Transportation.
• Maintain company vehicle, keeping it clean, stocked and serviced.
• Complete work orders and return them to the factory by mail or delivery.
• Demonstrate carpentry skills in trim, roofing, window/door work, drywall, siding, flooring, plumbing and electrical.

Skills

Troubleshooting

Communication

Problem-solving

Driver's license

Education

High school diploma or GED

Tools

Microsoft Word

Outlook

Excel

Job description

Good Life Begins With A Good Company.

Champion Home Builders, Inc. wants YOU! We are seeking to hire a Service Technician to join our team in the Ephrata PA region. This role will receive support and instruction from the Ephrata, PA manufacturing facility.

WHAT DO WE OFFER?

• 401k Plan with Company Match
• Paid Vacation
• Paid Holidays
• Medical
• Rx
• Dental, Vision, and Life Insurance.

WHO IS CHAMPION HOME BUILDERS, INC.?

For decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada.

Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee.

FLSA Status: Non-exempt

Prepared By: Corporate Human Resources

Summary:

Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a new manufactured home. To be successful, a Service Technician must possess many different "handyman/woman" skills. A major objective of this position is to ensure customers are happy & stay happy with their new home.

Essential Duties and Responsibilities

• Manage work schedule by making appointments with customers.
• Pick up parts from factory as needed.
• Verify parts with orders.
• Install new parts or repair issues per work order.
• Maintain logbook as per Department of Transportation.
• Maintain company vehicle, which includes keeping vehicle clean, stocked and serviced regularly.
• Complete work orders along with being responsible for returning the work orders to the factory by mail or personal delivery.
• Possess carpentry skills in the following areas:
• Trim work
• Roofing
• Window replacement
• Door realignment
• Drywall repairs
• Siding
• Flooring
• Plumbing
• Electrical
• Proficient home repair skills
• Repair/replace toilets, water heaters, light fixtures, door/cabinet hardware.
• Maintain company tools and materials. Inform management of any issues.
• Represent Champion Home Bbuilders with a friendly attitude and professional appearance.
• Demonstrate strong customer relation skills.

Qualifications

• Ability to troubleshoot, reason and solve problems
• Excellent communication, both written and verbal. Understand and execute instructions
• Computer literate (Microsoft Word, Outlook, Excel)
• Understand and comply with work safety policies and procedures
• Must provide valid driver's license and hold clean driving record

Education And/or Experience

High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Equal Opportunity Employer

Champion Home Builders is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.