Service Technician (Wirtgen)

RDO Equipment Co.; Salt Lake City (UT); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic team at a leading equipment company, where your mechanical expertise will shine! As a Service Technician, you'll play a crucial role in diagnosing and repairing paving machinery, ensuring high-quality service and customer satisfaction. This position offers a competitive sign-on bonus and the chance to work in a collaborative environment that values safety and professionalism. With opportunities for ongoing training and development, you’ll enhance your skills while contributing to a positive workplace culture. If you're ready to take your career to the next level and make a real impact, this is the perfect opportunity for you.

Benefits

Sign-On Bonus

Company-Sponsored Training

Positive Work Environment

Qualifications

• Must possess excellent mechanical skills and customer service abilities.
• Graduation from a diesel technology program is preferred.

Responsibilities

• Diagnose and repair paving machinery and components efficiently.
• Maintain a clean work area and care for all shop tools.

Skills

Mechanical Skills

Customer Service Skills

Strong Computer Skills

Strong Oral Communication Skills

Strong Written Communication Skills

Organizational Skills

Education

Graduation from Diesel Technology Program

Tools

Hand Tools

Pneumatic Tools

Job description

Up to a $5,000 Sign On Bonus for a Limited Time Only!
*Exclusive Offer for Experienced Diesel Technicians*
Terms and Conditions Apply

This individual will be responsible for the effective repair of paving machinery and components at high levels of quality. Their work must be completed in a safe, professional, and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, working overtime and weekends on occasion.

Specific Duties Include:

1. Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
2. Document machine information and repairs completed on work order, including parts and fluids used.
3. Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
4. Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.
5. Maintain technical and product knowledge on all equipment sold within the dealership's area of responsibility.
6. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
7. Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
8. Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.
9. Participate in all company/location-driven communication efforts, including open book meetings, huddles, department meetings, and other related efforts.
10. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
11. Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

1. Excellent mechanical skills
2. Trade-specific tooling, including hand and pneumatic tools
3. Strong computer skills
4. Excellent customer service skills
5. Ability to assemble and perform maintenance functions on equipment
6. Strong oral and written communication skills
7. Strong organizational skills
8. Graduation from related diesel technology program preferred
9. Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities