Resident Field Service Technician (Road Building and Mineral including Wirtgen, Kleeman & Vogel[...]

Idahoan Foods, LLC; Sauk Rapids (MN); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Resident Field Service Technician, where you'll be at the forefront of machinery repair and maintenance. This role offers a unique opportunity to work remotely near Grand Rapids, MN, with a focus on delivering exceptional service and quality repairs. You'll engage in diagnosing and servicing equipment while maintaining a professional image and fostering teamwork. With a competitive salary and potential for a significant sign-on bonus, this position is perfect for those looking to grow their skills in a supportive environment. Embrace a career where your expertise makes a tangible impact in the field!

Benefits

Up to $20,000 Sign On Bonus

Profit Sharing

Training and Development Opportunities

Qualifications

• Excellent mechanical and customer service skills required.
• Strong organizational and communication skills are essential.

Responsibilities

• Diagnose and repair machinery while ensuring high-quality standards.
• Document repairs and maintain a clean work area.

Skills

Mechanical Skills

Customer Service Skills

Organizational Skills

Communication Skills

Computer Skills

Education

Graduation from Diesel Technology Program

Tools

Hand Tools

Pneumatic Tools

Job description

Resident Field Service Technician (Road Building and Mineral including Wirtgen, Kleeman & Vogele) (Grand Rapids, MN)

Job Category: Service

Requisition Number: FIELD015817

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• Posted: December 30, 2024
• Full-Time

Locations

Showing 1 location

Up to a $20,000 Sign On Bonus. Terms and conditions apply.

$40 – $55+/ hour

• Eligible for profit sharing which is based on department profitability and individual performance
• Training and development, as well as opportunities to grow within the organization

This position will be located remote near the Grand Rapids, MN area. This individual will be responsible for the effective repair of machinery and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion.

Specific Duties Include:

• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.
• Maintain technical and product knowledge on all equipment sold within the dealership's area of responsibility.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community to present a professional image of RDO Equipment Co.
• Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings, and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

• Excellent mechanical skills
• Trade-specific tooling, including hand and pneumatic tools
• Strong computer skills
• Excellent customer service skills
• Ability to assemble and perform maintenance functions on equipment
• Strong oral and written communication skills
• Strong organizational skills
• Graduation from related diesel technology program preferred
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities