Field Service Technician (Wirtgen)

RDO Equipment Co.; West Jordan (UT); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Diesel Technician where you will be responsible for the effective repair of paving machinery. This role offers a unique opportunity to work in a dynamic environment, focusing on quality and safety while engaging in continuous training and development. With the potential for a sign-on bonus, this position is perfect for skilled technicians looking to advance their careers. You will enjoy a collaborative atmosphere where teamwork and customer service are paramount, ensuring that every day brings new challenges and opportunities for growth.

Benefits

Sign-On Bonus

Company-Sponsored Training

Qualifications

• Excellent mechanical skills and trade-specific tooling required.
• Strong customer service and communication skills essential.

Responsibilities

• Diagnose and repair paving machinery and components efficiently.
• Document repairs and maintain a clean work area.

Skills

Mechanical Skills

Customer Service Skills

Communication Skills

Organizational Skills

Computer Skills

Education

Graduation from Diesel Technology Program

Tools

Hand Tools

Pneumatic Tools

Job description

Up to a $5,000 Sign On Bonus for a Limited Time Only!
*Exclusive Offer for Experienced Diesel Technicians*
Terms and Conditions Apply

This individual will be responsible for the effective repair of paving machinery and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion.

Specific Duties Include:

1. Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
2. Document machine information and repairs completed on work order, including parts and fluids used.
3. Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
4. Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.
5. Maintain technical and product knowledge on all equipment sold within the dealership's area of responsibility.
6. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
7. Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
8. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
9. Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
10. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
11. Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

1. Excellent mechanical skills
2. Trade-specific tooling, including hand and pneumatic tools
3. Strong computer skills
4. Excellent customer service skills
5. Ability to assemble and perform maintenance functions on equipment
6. Strong oral and written communication skills
7. Strong organizational skills
8. Graduation from related diesel technology program preferred
9. Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities