Service Technician (West Area)

Ingersoll-Rand; Phoenix (AZ); On-site; USD 34,440 - 55,104; Full time

Benefits offered by this job

Medical and Prescription drug plans

Dental, vision, life/AD&D insurance

Short- and long-term disability

401(k) plan with company match

3 weeks paid vacation and 11 paid and

Job summary

Ingersoll Rand is seeking a Field Service Technician to install, troubleshoot, repair and maintain rotary screw and reciprocating compressors and related components at customer sites. You will diagnose with precision tools and reference equipment manuals.

You will travel within a 3-hour radius, support service teams, and ensure customer needs are met. A valid driver's license and 2+ years of mechanical troubleshooting are required; EPA certification is a plus.

Qualifications

• 2+ years of experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major or frequent traffic violations.
• Will be on-call; first 90 days off-call, thereafter on-call weeks as scheduled.
• Highly physical work: lifting and movement per safety policy.
• Must possess a mechanic’s set of tools; specialty tools provided.

Responsibilities

• Perform preventative maintenance on compressed air equipment and address customer concerns.
• Collaborate with Service Coordinator on parts and supplies for installations and repairs.
• Assist and train apprentices and other Field Service Technicians.
• Communicate effectively with customers and coworkers in written and verbal form.
• Provide technical assistance on pre-commissioning, start-ups, installations, and repairs of systems.

Skills

Troubleshooting

Driver's license

On-call

Physical stamina

Reading schematics

Network installations

Education

High School Diploma

Tools

Mechanic tools set

Job description

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Service Technician

Location: Multiple positions available (Los Angeles, CA; San Diego, CA; Phoenix, AZ; Las Vegas, NV; Tulsa, OK; Edmond, OK; Dallas, TX; San Antonio, TX)

About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets.

Job Overview

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

• Perform preventative maintenance on Ingersoll Rand compressed air equipment, interacting with customers to address equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and other Field Service Technicians.
• Communicate effectively verbally and in writing with customers and co‑workers.
• Provide technical assistance on equipment pre‑commissioning, start‑ups, installations, and repairs of compressed air systems, ensuring equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increase customer awareness of Ingersoll Rand products, services and solutions such as Preventative Maintenance, Diagnostics, Audits and Leak Detection.

Requirements

• 2+ years of experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major or frequent traffic violations.
• Will be on-call; first 90 days off‑call, thereafter on‑call weeks as scheduled.
• Highly physical work: regular use of hands, fingers, walking, stooping and kneeling; ability to lift and move weight limits in line with safety policy.
• High School Diploma or equivalent.
• Must possess a mechanic’s set of tools; specialty tools will be provided.

Core Competencies

• Reading wiring schematics and diagrams.
• Advanced network system installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office and basic computer usage; proficiency with handheld computer and network bases.
• Maintain proper business travel practices in a cost‑efficient manner.

Preferences

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans or Active‑Duty Military encouraged to apply.

Travel & Work Arrangements

• Service Technicians will travel daily within a 3‑hour radius of service area.
• A company vehicle and fuel card will be provided.

Pay Range

Starting pay will range between $25.00–$40.00 per hour depending on qualifications and experience. This is a full‑time hourly position.

Benefits of Employment

• Medical and Prescription drug plans
• Wellness and Chronic disease management programs
• Dental, vision, life/AD&DD insurance
• Short‑ and long‑term disability
• Health Savings Account
• Flexible Spending Account
• Parental Leave
• Employee Assistance Program
• Discount Program
• Employee Stock Grant
• 401(k) plan with company match
• 3 weeks paid vacation and 11 paid holidays
• State Paid Sick leave (where applicable)
• Voluntary benefits: legal, accident and critical illness protection

Ingersoll Rand Inc. (NYSE:IR) is dedicated to helping make life better for our employees, customers and communities. For more information, visit www.IRCO.com.