Service Technician-US South

Lincoln Electric; Charlotte (NC); À distance; USD 34 000 - 55 000; Plein temps

Résumé du poste

Lincoln Electric is seeking a US-based Service Technician to join our North American Service Team, operating remotely from North Carolina and serving the US South territory with opportunities to cover other regions. The role emphasizes mechanical and electrical knowledge, preventative maintenance, and strong customer-facing abilities.

You will install aftermarket parts, educate customers, diagnose problems, and travel up to 75% of the year for onsite training and installations across North

Qualifications

• High School Diploma or GED required.
• 5+ years’ experience as a Service Technician in industrial settings.
• Strong mechanical and electrical troubleshooting skills; ability to read drawings.

Responsabilités

• Install aftermarket parts and test function to standard.
• Educate customers on preventative maintenance schedules.
• Diagnose problems and identify repair solutions.
• Prepare quotes and service orders for parts.
• Travel domestically and internationally for onsite training.

Connaissances

Mechanical skills

Electrical skills

Reading drawings

Customer service

Troubleshooting

Communication

Formation

High School Diploma/GED

Description du poste

Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at

Location

Remote - North Carolina

Employment Status

Hourly Full-Time

Customer Experience Target Bonus: 5%

Currently seeking a US-based Service Technician with a strong background in mechanical and electrical knowledge paired with troubleshooting skills who will join a North American Service Team located in Hamilton, ON, Canada. The Service Technician will be responsibile for the US South territory, but may cover other territories as needed. The Service Technician will have industrial-related education with strong communication and customer service skills, capable of delivering and maintaining high customer satisfaction while building strong personal relationships.

• Install aftermarket parts/products; test to ensure they are functioning to standard
• Educate customers on maintaining/following a preventative maintenance schedule
• Perform maintenance functions per customer request and service work orders
• Diagnose customer problems and identify repair solutions
• Prepare quotes and sales orders for spare parts and consumables
• Complete detailed reports and service tickets documenting work that has been performed
• Communicate to customer all service-related work and proactive recommendations to increase up-time
• Build and maintain relationships with customers
• Travel domestically and internationally for onsite training and installation of new equipment

• High School Diploma/GED required
• 5+ years’ experience as a Service Technician
• Strong mechanical skills to include conveyor repairs, levelling and replacement of wear items (bearings, chains, sprockets, etc.)
• Strong electrical skills to include troubleshooting low voltage, electrical panels and 480V
• Must be able to read mechanical and electrical drawings
• Ability to work flexible hours around a changing schedule
• Ability to work independently without much supervision
• Commitment to travel 75% of the year throughout North America (U.90% of travel is in the US)

We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.