Service Technician - Selma, NC

Great Lakes Petroleum; Selma (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

Great Lakes Petroleum is seeking a motivated Service Technician to provide professional field service, installation, startup, repairs and maintenance for our customers. You will travel to client sites, diagnose issues, perform tests, and ensure safe operation of equipment while upholding company procedures. On-call duties and occasional out-of-town travel may be required for projects.

Qualifications

• Field service experience or equivalent in handling on-site installations and repairs.
• Strong customer service orientation and ability to communicate effectively with clients.
• Ability to diagnose and troubleshoot technical issues and determine practical solutions.
• Clean driving record with willingness to travel to sites as needed.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage onsite tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle in a safe manner.
• Follow all company’s field procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• On call required for contaminations, marine and spills.
• May travel out of town/state for projects.

Skills

Field service

Customer service

Diagnostics

Driving

Communication

Job description

Description

The role of the Service Technician is to provide professional service and support for customers by performing field service installation, startup, repairs and maintenance of products as needed.

Primary Duties and Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage all onsite tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle in a safe manner.
• Follow all company’s filed procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• On call required for contaminations, marine and spills.
• May travel out of town/state for projects.

Requirements

• Must have valid driver's license with clean MVR.
• CDL preferred but not required
• Prior experience in fuel tank installation and maintenance PREFERRED
• Must be able to meet and maintain DOT and FMCSA physical requirements
• Ability to troubleshoot, test, repair and service technical equipment.
• Ability to drive to various locations for necessary work.
• Familiarity with mobile tools and applications.