Service Technician - Raleigh, NC

Great Lakes Petroleum Co.; Raleigh (NC); Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

Great Lakes Petroleum Co. in Raleigh, NC seeks a Service Technician to provide field service installation, startup, repairs and maintenance of our products. You will manage onsite tank installations, diagnose problems, and support customers on site, with travel as needed and on-call duties for contingencies.

A clean CDL/driver's license and DOT/FMCSA readiness are preferred and required as applicable. This role requires coordinating with the technical team and ensuring safety and regulatory

Qualifikationen

• Must have valid driver's license with clean MVR.
• CDL preferred but not required.
• Prior experience in fuel tank installation and maintenance preferred.
• Must meet DOT and FMCSA physical requirements.
• Ability to troubleshoot, test, repair and service technical equipment.

Aufgaben

• Provide service and customer support during field visits or dispatches.
• Manage all onsite tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle in a safe manner.
• Follow all company’s field procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• On call required for contaminations, marine and spills.
• May travel out of town/state for projects.

Kenntnisse

Driver's license

Troubleshooting

Customer service

On-site safety

Jobbeschreibung

Description

The role of the Service Technician is to provide professional service and support for customers by performing field service installation, startup, repairs and maintenance of products as needed.

Primary Duties and Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage all onsite tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle in a safe manner.
• Follow all company’s filed procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• On call required for contaminations, marine and spills.
• May travel out of town/state for projects.

Requirements

• Must have valid driver's license with clean MVR.
• CDL preferred but not required
• Prior experience in fuel tank installation and maintenance PREFERRED
• Must be able to meet and maintain DOT and FMCSA physical requirements
• Ability to troubleshoot, test, repair and service technical equipment.
• Ability to drive to various locations for necessary work.
• Familiarity with mobile tools and applications.