Service Technician, Pre-Owned Equipment Sales

Leica Geosystems Inc.; Duluth (MN); On-site; USD 28,000 - 41,000; Full time

Job summary

Leica Geosystems, a part of Hexagon, seeks a skilled technician in our Duluth, GA facility to maintain, repair and upgrade pre-owned surveying equipment, including GPS, TPS, construction lasers, computers and software.

You will learn and assist with diagnostics, repairs, adjustments and preparation for certified pre-owned inventory, work with CPEC to meet service needs, provide technical support, and follow Leica procedures and safety standards.

Qualifications

• Experience with repairing electronic surveying equipment is preferred.
• Ability to diagnose issues and plan repairs with standard procedures.
• Comfort working hands-on with computers, optics, electronics and mechanics.

Responsibilities

• Performing service diagnostics and prepare repair estimates in accordance with CPEC priorities and procedures.
• Repairing equipment as assigned and directed by CPEC.
• Completing equipment adjustments, cleaning, and preparation tasks required for certified pre-owned inventory.
• Reviewing diagnostic programs and results, identify service needs, and provide recommendations to CPEC.
• Providing technical support to service, customer support, and sales personnel as coordinated through CPEC.
• Assisting customers and respond to service-related inquiries within the scope and direction provided by CPEC.
• Follow all Leica Geosystems and CPEC service protocols, quality standards, documentation requirements, and safety procedures.

Skills

Electronics repair

Technical troubleshooting

Hands-on hardware

Job description

When an entire city needs to be rendered into a 3D model in-flight, utilities buried deep under soil need to be uncovered, highly complex infrastructure projects need to be implemented and even when crime scene investigation needs to be documented - that's Leica Geosystems, part of Hexagon. More than 5,000 employees in 33 countries help us develop the latest technologies for Reality Capture, survey and measurement.

Do you like working on and repairing rugged, digital electronic devices?

Are you interested in how surveying instruments work?

Do you like working hands-on with computers, optics, electronics and mechanics?

Leica Geosystems, a part of Hexagon, is seeking an individual to fill an immediate opening in our Duluth, GA facility. Training and certification will be provided by Leica Geosystems.

SUMMARY

Maintains, repairs and upgrades pre-owned surveying equipment (including GPS, TPS, construction lasers, computers and software) or other Leica Geosystems or 3 rd party equipment in preparation of sale.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position reports directly to the Certified Pre-Owned Equipment Center (CPEC). Work priorities, assignments, and performance expectations are established and managed by CPEC.

The person in this role will learn and assist with:

• Performing service diagnostics and prepare repair estimates in accordance with CPEC priorities and procedures.
• Repairing equipment as assigned and directed by CPEC.
• Completing equipment adjustments, cleaning, and preparation tasks required for certified pre-owned inventory.
• Reviewing diagnostic programs and results, identify service needs, and provide recommendations to CPEC.
• Providing technical support to service, customer support, and sales personnel as coordinated through CPEC.
• Assisting customers and respond to service-related inquiries within the scope and direction provided by CPEC.
• Follow all Leica Geosystems and CPEC service protocols, quality standards, documentation requirements, and safety procedures.

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.