Service Technician-Port Equipment

SANY America; United States; On-site; USD 50,000 - 91,000; Full time

Job summary

SANY America is seeking a Service Technician to provide technical expertise and support for port equipment. The ideal candidate will perform maintenance, troubleshoot issues, and ensure customer satisfaction. This role involves collaboration with engineering and service teams, adhering to safety guidelines, and maintaining service documentation.

Benefits

Annual performance bonus

Exceptional benefits

Qualifications

• Deep technical knowledge of port equipment, including hydraulics and electrical systems.
• Experience in troubleshooting mechanical and electrical issues.

Responsibilities

• Perform routine inspections and repairs on port equipment.
• Provide on-site technical support and assist with troubleshooting.
• Maintain accurate records of service reports and repair logs.

Skills

Problem Solving

Technical Knowledge

Education

High school diploma or equivalent

Technical certification or associate degree

Job description

Direct message the job poster from SANY America

"Hiring People that Want to Do Something Wonderful"

Job Description

The Opportunity

SANY America, Inc., is a highly skilled Service Technician-Port Equipment to provide technical expertise, Key/National account and dealer support, and product improvement feedback for our port product line. This role will serve as the primary service liaison between key accounts, dealers, engineering, and the service team, ensuring efficient troubleshooting, training, and field support. The ideal candidate will be a problem solver with deep technical knowledge of port equipment, including their hydraulics, electrical systems, and diagnostics, and will play a key role in enhancing machine reliability, serviceability, and customer satisfaction.

Key Responsibilities:

• Maintenance & Repair:
• Perform routine inspections, maintenance, and repairs on port equipment, including cranes, forklifts, straddle carriers, and other heavy machinery.
• Troubleshoot and diagnose mechanical, electrical, and hydraulic issues, providing efficient solutions to minimize equipment downtime.
• Replace or repair defective parts, components, and systems in a timely and cost-effective manner.
• Preventative Maintenance:
• Carry out preventative maintenance schedules to ensure the reliability and longevity of port equipment.
• Monitor and log maintenance activities, including parts usage, hours of operation, and service history.
• Technical Support:
• Provide on-site technical support for port operations, assisting with troubleshooting and offering solutions for unexpected issues.
• Collaborate with senior engineers or external vendors when necessary to resolve complex technical problems.
• Safety Compliance:
• Adhere to all safety guidelines, company policies, and local regulations to ensure the safe operation of port equipment.
• Ensure that all equipment is in compliance with safety certifications and regulatory standards.
• Documentation:
• Maintain accurate records of service reports, repair logs, and any other relevant documentation.
• Provide detailed reports on inspections, maintenance, and repairs performed to the operations team and management.
• Customer Service:
• Act as a point of contact for any equipment-related concerns and provide excellent customer service to port managers, operators, and other stakeholders.

Qualifications:

• Education: High school diploma or equivalent; technical certification or associate degree in mechanical, electrical, or industrial technology is a plus.

COMPENSATION

• Compensation will be competitive and commensurate with experience. It will include a base salary, an annual performance bonus, and other exceptional benefits.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Machinery Manufacturing and Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at SANY America by 2x

Sign in to set job alerts for “Service Technician” roles.

United States $50,000.00-$54,000.00 4 months ago

United States $50,000.00-$91,000.00 1 week ago

Field Service Technician II - Contiguous US Travel (copy)

South Carolina, United States $24.00-$36.55 3 days ago

Field Service Technician - Multiple Locations

Jacksonville, FL $30.00-$35.00 4 months ago

Phoenix, AZ $80,000.00-$100,000.00 23 hours ago

United States $100,000.00-$150,000.00 4 days ago

Field Service Technician - (6 month Temporary Assignment)

Utah, United States $35.00-$42.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.