Service Technician (Niro)

Mark--taylor-Residentia; Scottsdale (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Housing discounts

Medical benefits

401(k) with match

Paid time off

On-call incentive

Job summary

Mark-Taylor is seeking a Service Technician to help keep our Arizona communities running smoothly. You will perform maintenance repairs across multiple trades, assist with turnover, and deliver the five-star service that makes our communities feel like home.

The role requires at least 2 years of multifamily service experience, strong troubleshooting skills, and the ability to manage work orders and inventory.

Qualifications

• Minimum of 2 years of service technician experience in multifamily property management.
• General maintenance knowledge across plumbing, electrical, HVAC, appliances, carpentry and apartments repairs.
• Strong troubleshooting and problem‑solving skills with ability to identify and repair issues quickly.
• Ability to manage work orders, assist with turnovers, and maintain quality workmanship.
• Excellent organizational and time management skills; capable of working independently and with a team.
• Excellent customer service skills and professional communication with residents and staff.

Responsibilities

• Assist in make‑ready units to Mark‑Taylor standards and maintain supply of make‑ready units.
• Troubleshoot, diagnose and repair minor HVAC, electrical, plumbing, appliance, carpentry and drywall issues.
• Perform repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool care and ensure chemical balance and safety.
• Complete minor roof repairs, re‑key locks and cut keys.
• Inspect property for safety hazards and inform Facilities/Service Manager as needed.
• Share on‑call duty and be available in uniform/badge when required.
• Monitor inventory of parts and cleaning supplies.

Tools

EPA Certification

CPO Certification

OSHA Certification

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Service Technician at Niro in Phoenix, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love working at Mark-Taylor:

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation:

• The anticipated base pay range for this position is $24.75/hr.
• All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call.
• Additional hourly pay for EPA, CPO, and OSHA certifications***

Requirements

• A minimum of 2 years of previous Service Technician experience within multifamily property management is required.
• General maintenance knowledge across multiple trades, including plumbing, electrical, HVAC, appliances, carpentry, and general apartment repairs.
• Strong troubleshooting and problem‑solving skills, with the ability to identify maintenance issues and complete repairs efficiently.
• Ability to manage work orders, assist with apartment turnovers, and maintain quality workmanship while meeting community standards.
• Strong organizational and time management skills, with the ability to prioritize maintenance requests and complete assigned tasks in a timely manner.
• Ability to work independently and collaboratively with maintenance team members and property management to support daily operations.
• Excellent customer service skills and the ability to communicate professionally with residents and team members preferred
• Previous lease‑up experience preferred.
• A basic understanding of written and verbal English.

In This Role You Will:

• Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make‑ready units for the Community.
• Trouble‑shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
• Complete minor roof repairs, re‑key locks, and cut keys
• Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard.
• Share on‑call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge.
• Assist in monitoring inventory of parts and cleaning supplies.

Mark-Taylor is an equal opportunity employer and a drug‑free workplace. All our employees undergo pre‑employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full‑time employees.

***Team members are eligible for additional certification pay 90‑days from hire. Additional requirements may apply to some certifications before the certification pay is obtained.