Service Technician (Niro)

Mark-Taylor, Inc.; Phoenix (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Employee appreciation events

Career growth

401(k) with company match

Paid time off

Job summary

Mark-Taylor, Inc. is hiring a Service Technician in Phoenix, AZ. You will perform maintenance repairs across multiple trades, maintain units and systems, and support on-call duties to ensure consistent, five‑star service for our communities.

We offer rental discounts, access to community amenities, employee events, and strong growth opportunities. Benefits include a 401(k) with company match and comprehensive health coverage, reflecting our commitment to our people and excellence.

Qualifications

• Minimum of 2 years of service technician experience in multifamily property management.
• General maintenance knowledge across plumbing, electrical, HVAC, appliances, carpentry, and related trades.
• Strong troubleshooting and problem‑solving skills with ability to identify issues and complete repairs.

Responsibilities

• Assist in completing make-ready units to Mark-Taylor standards.
• Troubleshoot and repair HVAC, electrical, plumbing, and appliance issues.
• Perform preventive maintenance on vacant units and community systems.
• Provide daily pool care and maintain safety and chemical balance.
• Support inventory management and on-call duties as needed.

Skills

Service technician

Maintenance trades

Troubleshooting

Time management

Customer service

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

Job Type

Full-time

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Service Technician at Niro in Phoenix, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love Working At Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $24.75/hr.
• All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call.
• Additional hourly pay for EPA, CPO, and OSHA certifications***

Requirements

• A minimum of 2 years of previous Service Technician experience within multifamily property management is required.
• General maintenance knowledge across multiple trades, including plumbing, electrical, HVAC, appliances, carpentry, and general apartment repairs.
• Strong troubleshooting and problem-solving skills, with the ability to identify maintenance issues and complete repairs efficiently.
• Ability to manage work orders, assist with apartment turnovers, and maintain quality workmanship while meeting community standards.
• Strong organizational and time management skills, with the ability to prioritize maintenance requests and complete assigned tasks in a timely manner.
• Ability to work independently and collaboratively with maintenance team members and property management to support daily operations.
• Excellent customer service skills and the ability to communicate professionally with residents and team members preferred
• Previous lease-up experience preferred.
• A basic understanding of written and verbal English.

In This Role You Will

• Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community.
• Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
• Complete minor roof repairs, re-key locks, and cut keys
• Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard.
• Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge.
• Assist in monitoring inventory of parts and cleaning supplies.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

• Housing discounts are subject to availability at each community.
• Benefits offered for full-time employees.
• Team members are eligible for additional certification pay 90-days from hire. Additional requirements may apply to some certifications before the certification pay is obtained.

Salary Description

$24.75/hr