Service Technician - LP Apprentice

Dead River Company; Nashua (NH); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with company match

Paid time off

Paid holidays

Tuition reimbursement

Scholarships for employees’ children

Product discounts

Uniforms and safety gear

Paid training

Growth opportunities

Job summary

Dead River Company is seeking a Service Technician Apprentice to assist with installs and repairs of residential and commercial propane and/or oil burner equipment, delivering high-quality customer service and safety-first work practices.

Eligible candidates will have a high school diploma or equivalent, technical training, and appropriate CETP licensing where required. Competitive pay and comprehensive benefits are provided along with ongoing training and growth opportunities.

Qualifications

• High school diploma or equivalent; technical school training preferred.
• Oil burner training or CETP program completed.
• Licensing as Apprentice/Journeyman/Master where required by state.

Responsibilities

• Installs, troubleshoots and repairs oil- and propane-fired heating systems per codes and Dead River policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Eliminates call-backs and reduces liability by safe, accurate work.
• Promotes company image as a trusted advisor with neat appearance and courteous service.
• Repairs and maintains company products; advises customers on best options for needs.
• Keeps service vehicle neat, organized, and stocked with necessary tools.

Skills

Customer service

Education

High school diploma or equivalent

Technical school training

CETP certification/ training

Job description

Join Our Team - Find Your Future!

$17.00 to $26.00 an Hour Depending on Experience.

Position Summary:

The Service Technician Apprentice assists with installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. For over 110 years, we’ve been good people helping neighbors do energy right and are looking for experienced, licensed team players who are safety-focused, take pride in work quality and want to provide customers with peace of mind.

Competitive Pay and Industry Leading Benefits- Paid weekly!

• Health Insurance – Premiums as low as $6.41 for full-time employees!
• Dental insurance and Vision Insurance
• Company Provided Life insurance, Short-term and Long-Term disability
• 401(k) plan with company match
• Paid time off and 10 paid holidays
• Tuition Reimbursement for employees and Scholarships and grant for employee’s children
• Discounts on our products and services
• Work uniform and, boot and prescriptions safety glasses allowance
• Paid Training at our State-of-the-art institute
• Opportunity for growth!

Essential Functions:

• Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services. Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on-call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)

Education:

A high school diploma or equivalent is required. Technical school training is preferred.

Contacts:

Technicians regularly interact with customers, other employees (dispatchers, other technicians, drivers, and office personnel) and equipment and parts supply vendors.

Experience:

• Apprentice – Will have successfully completed oil burner training course or CETP program.
• Journeyman – Will have at least one year of relevant oil and/or propane service experience.
• Master – Will have two or more years of relevant oil and/or propane service experience

Certification, Licensing, and Testing:

• Apprentice, Journeyman or Master designation licensing is necessary in states where required.
• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre-employment physical.
• All technicians must have a valid motor vehicle drivers’ license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.