Service Technician - LP/Oil Burner Journeyman

Dead River Company; Brattleboro (VT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401K company match

Employee Discounts

3 weeks paid time off + 10 paid holidays

Uniform and boot allowances

Generous sign‑on bonus

Job summary

Dead River Company is seeking a dedicated Service Technician located in Brattleboro, Vermont, responsible for installing and repairing propane and oil heating systems. With a focus on customer service, you will ensure the highest standards of safety while maintaining and troubleshooting equipment.

The role offers extensive benefits including a significant sign-on bonus, 401K matching, and generous paid time off. Candidates should have a high school diploma and relevant certifications, with apprentices encouraged to apply.

Qualifications

• Must complete oil burner training course or CETP for Apprentice.
• Journeyman requires at least one year of relevant experience.
• Master must have two or more years of relevant experience.

Responsibilities

• Install and repair heating systems according to safety regulations.
• Promote Dead River Company products and services to customers.
• Maintain an orderly service vehicle with working tools.

Skills

Customer Service

Technical Problem Solving

Team Collaboration

Safety Compliance

Education

High School Diploma or Equivalent

Technical School Training

Tools

Hand Tools

Testing Equipment

Power Tools

Job description

Job Category: Service

Requisition Number: SERVI006569

• Full-Time

Locations

Showing 1 location

Description

Join Our Team - Find Your Future!

Up to $2,500 Sign‑on bonus eligible!

Position Summary:

Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. The Service Technician serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co‑Worker Guarantees and Pledges.

Essential Functions:

• Installs, trouble‑shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
• Performs efficiency tests, tune‑ups, and contract service inspections.
• Eliminates call‑backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services. Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on‑call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas‑check inspections according to applicable codes and company policy without supervision. (Propane technicians)

Why Choose Dead River Company?

• Extensive benefits with competitive premiums for both employees & family
• 401K company match
• Employee Discounts for your home
• Generous sign‑on bonus
• 3 weeks paid time off + 10 paid holidays
• Uniform and boot allowances
• Shortened summer hours
• Veteran's Day paid holiday for active military and veterans
• Opportunity for growth & advancement

Education:

A high school diploma or equivalent is required. Technical school training is preferred.

Experience:

Apprentice – Will have successfully completed oil burner training course or CETP program.

Journeyman – Will have at least one year of relevant oil and/or propane service experience.

Master – Will have two or more years of relevant oil and/or propane service experience

Certification, Licensing, and Testing:

• Apprentice, Journeyman or Master designation licensing is necessary in states where required.
• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre‑employment physical.
• All technicians must have a valid motor vehicle drivers’ license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.

Equipment Used:

Industry related equipment including all types of hand tools, testing equipment, threading equipment, soldering torch, power tools, along with appropriate gauges and meters.

Qualifications

Licenses & Certifications

Preferred

DL Drivers License

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.