Service Technician - Jonesboro

CLAAS Industrietechnik GmbH; Jonesboro (AR); On-site; USD 60,000 - 84,000; Full time

Job summary

Delta Harvest Center is seeking a Service Technician to repair CLAAS machinery in the field, shop, or at customer locations. The role includes troubleshooting, parts research, inspections and on-site setup, with travel within the territory. Diesel technology knowledge and tool ownership are important.

The expected candidate has 2+ years in agriculture or diesel service, strong communication skills, and the ability to work independently while adhering to safety and company standards.

Qualifications

• 2+ years’ experience in agriculture or diesel service technician role.
• Diesel Technology Degree preferred, or equivalent work experience.
• Must provide personal tools for position.
• Excellent oral and written communication skills.
• Ability to travel within assigned territory and work with limited supervision.

Responsibilities

• Troubleshoots and repairs customer machines in the shop or on customer sites.
• Uses SIS to order parts, troubleshoot machine systems and research problems.
• Conducts machinery inspections.
• Machinery set-up and adjustments.
• Enter labor data and complete service and warranty reports.
• Consults current service manuals and parts books for specs and parts.

Skills

2+ years experience

Troubleshooting

Communication

Read schematics

Education

Diesel Technology Degree

Job description

Company:Delta Harvest Center
Location:Jonesboro
Start Date:10/26/2026
Professional Level:Professionals
Key Area:After Sales

MUST BE ELIGIBLE TO WORK IN THE U.S.

Delta Harvest Center is part of a family-owned company that has people throughout the delta. Be part of a team that ensures the successful service and sales of the CLAAS product range. Together, with our sales partners, we strive to empower farmers to be the best in their fields.

Do you have what it takes to work with today’s most advanced agricultural machinery?

Your role on our team:

The Service Technician repairs machines to the customer’s satisfaction in the field, shop, or customer location. Removes, installs, repairs, disassembles, assembles, performs failure analyses of all CLAAS, and other lines, of assigned equipment including engines, electrical systems, hydraulics, transmissions, power train, brakes, steering, electronic and computer applications, heating and air conditioning (HVAC).

• Troubleshoots and repairs customer machines in the shop or customer jobsites.
• Uses SIS to order parts, troubleshoot machine systems and research problems.
• Conducts machinery inspections
• Machinery set-up and adjustments
• Using laptop, enters labor data, completes service and warranty reports.
• Utilizes current service manuals and parts books to look up specs and parts for repairs.
• Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations and standards.
• Demonstrates regular and punctual attendance at the assigned work location.

Note: This position may include frequent travel by auto; a valid driver’s license with an annual verifiably safe driving history is required. May require overnight travel and weekend or evening work.

Your profile:

• Diesel Technology Degree preferred, or equivalent work experience.
• 2+ years’ experience in an agriculture or diesel service technician role, preferred.
• Prior experience in troubleshooting methods and tools required.
• Must provide personal tools for position.
• Working knowledge of CLAAS parts, a plus.
• Excellent oral and written communication skills.
• Excellent customer service skills.
• Proven ability to read and interpret parts and machine schematics.
• Ability to travel within assigned territory and to be able to work with limited supervision.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Must be able to maintain professionalism at all times.

We look forward to your application.

Your contact from our Delta Harvest Center Recruiting Team

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