Resident Diesel Technican - Southeast Nebraska

CLAAS; Seward (NE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Premium free health, dental, vision insurance

401(k) with a generous company match

Tuition Reimbursement

Employee Assistance Program

Wellness Programs

Life Insurance

Job summary

A leading agricultural machinery company is looking for a Resident Service Technician to repair and troubleshoot CLAAS equipment in Nebraska. The role requires excellent customer service skills, a Diesel Tech School Degree or equivalent experience, and 3-5 years in a field service role. Benefits include health coverage, paid time off, and a 401(k) plan. Frequent travel is involved, along with a valid driver’s license. Join a company dedicated to customer satisfaction and professional growth.

Qualifications

• 3-5 years’ experience in a field service technician role, preferred.
• Must provide personal tools for position.
• Working knowledge of CLAAS parts is a plus.
• Excellent oral and written communication skills / Excellent customer service skills.
• Ability to travel within region and to be able to work with limited supervision.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.

Responsibilities

• Repairs machines to customer satisfaction in various locations.
• Troubleshoots and repairs customer machines at jobsites.
• Uses SIS to order parts and research machine problems.
• Machinery Set-Up and Adjustment.
• Uses laptop to enter labor, fill out service reports and complete warranty reports.
• Uses service manuals and parts books to look up specs and parts for repairs.

Skills

Troubleshooting methods

Excellent customer service skills

Communication skills

Ability to read machine schematics

Education

Diesel Tech School Degree or equivalent experience

Tools

SIS system

CLAAS parts catalog

Service manuals

Parts books

Job description

Company: Nebraska Harvest Center Inc.
Location: Seward
Start Date: for the next possible date
Professional Level: Professionals
Key Area: After Sales

At CLAAS Global Sales, our experts are responsible for selling our great CLAAS product range abroad. As a team, we stand for the successful sale of CLAAS products to our worldwide sales partners and importers. With sales companies all over the world, we offer local expertise and ensure first-class customer service with optimum service.

Ideal Location: Beatrice / Nebraska City / Falls City

Your Role On Our Team

The Resident Service Technician repairs machines to the customer’s satisfaction in the field, shop or customers location. Removes, installs, repairs, disassembles, assembles, performs failure analyses of all CLAAS equipment including engines, electrical systems, hydraulics, transmissions, power train, brakes, steering, electronic and computer applications, heating and air conditioning (HVAC).

• Troubleshoots and repairs customer machines at customer jobsites
• Uses SIS to order parts, troubleshoot machine systems and research problems
• Machinery Inspection
• Machinery Set-Up and Adjustment
• Uses laptop to enter labor, fill out service reports and complete warranty reports
• Uses service manuals and parts books to look up specs and parts for repairs

Note: This position includes frequent travel by auto; valid driver’s license with a verifiably safe driving history is required. May require overnight travel and weekend or evening work.

Your Profile

• Diesel Tech School Degree preferred, or equivalent work experience
• 3-5 years’ experience in a field service technician role, preferred
• Prior experience in troubleshooting methods and tools required
• Must provide personal tools for position
• Working knowledge of CLAAS parts, a plus
• Excellent oral and written communication skills / Excellent customer service skills.
• Ability to read and interpret parts and machine schematics.
• Ability to travel within region and to be able to work with limited supervision
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn
• Must be able to maintain professionalism at all times.

Full-time Benefits Package Include

• Premium free health, dental, vision, short-term disability, and long-term disability;
• Competitive paid time off;
• 401(k) with a generous company match;
• Retirement Readiness Program;
• Company-Paid Life Insurance;
• Flexible Spending Accounts;
• Dependent Care Resources Program;
• Tuition Reimbursement;
• Employee Assistance Program, including mental health;
• Wellness Programs including weight loss, diabetes management, and high blood pressure management;
• Legal & Financial Services;
• Fun & Safe Environment

We look forward to your application.

Your contact from our CLAAS Recruiting Team

Jeanette White

Nebraska Harvest Center Inc.

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