Service/Contract Sales Representative – Life Safety & Security Systems

FSS Technologies; Ypsilanti (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid holidays and PTO

Sales training & certifications

Career development

Team-based culture

Job summary

FSS Technologies in Michigan is recruiting a Service Sales Representative to build recurring service contracts for life safety and security systems. The role combines relationship building with proactive account management and field visits, with travel up to 20%.

No prior industry experience is required; we provide full training. You’ll present solutions to business decision-makers, manage a sales pipeline, and collaborate with teams to ensure smooth service delivery.

Qualifications

• No industry experience required — we provide full training.
• 2+ years of experience in B2B or B2C sales preferred, but not required.
• Excellent verbal and written communication skills.
• Valid driver’s license and clean driving record.

Responsibilities

• Proactively connect with new and existing customers through calls and in-person visits to build relationships and educate on recurring service offerings.
• Develop and manage a sales pipeline, moving prospects from initial conversation to signed contract.
• Deliver professional in-person presentations and proposals to business decision-makers.
• Collaborate with internal teams to ensure smooth handoff for service implementation and customer satisfaction.
• Maintain detailed records of all calls, meetings, and opportunities in the CRM system.
• Participate in weekly sales training to improve techniques and product knowledge.

Skills

People skills

Communication

Negotiation

Relationship-building

Tools

CRM software

Microsoft Office

Job description

Service Sales Representative – Life Safety & Security Systems

Industry: Fire Alarm, CCTV, Access Control, Intrusion Detection

Job Type: Full-Time | Travel: Up to 20%

Protect Lives Through the Power of Your Sales Expertise

Are you ready to launch a rewarding sales career where your success directly impacts the safety and security of businesses and communities? At FSS Technologies, we don’t just sell products we provide peace of mind through recurring services that protect what matters most.

We’re looking for motivated, driven individuals who are eager to learn, grow, and succeed in a fast-paced sales role. If you thrive on meeting new people, building relationships, and closing deals, this is your chance to join a company that invests in your development and rewards your hard work.

About FSS Technologies

At FSS Technologies, protecting lives and property is at the core of everything we do. We provide industry-leading life safety and electronic security solutions that help businesses safeguard their people and assets. Guided by our values of excellence, integrity, and accountability, we are building a dynamic and supportive environment where our team can grow and succeed.

What You’ll Do

As a Service Sales Representative, you’ll focus on building recurring revenue streams for FSS Technologies by selling ongoing service contracts such as monitoring, inspections, and maintenance agreements.

This is a relationship-driven sales role that doesn’t require prior industry experience — just strong people skills, a competitive mindset, and the determination to succeed.

Key Responsibilities:

• Proactively connect with new and existing customers through calls and in-person visits to build strong relationships, introduce FSS Technologies’ recurring service offerings, and educate businesses on life safety and security solutions.
• Develop and manage a sales pipeline, taking prospects from initial conversation to signed contract.
• Deliver professional, in-person presentations and proposals to business decision-makers.
• Collaborate with internal teams to ensure smooth handoff for service implementation and customer satisfaction.
• Maintain detailed and accurate records of all calls, meetings, and opportunities in the CRM system.
• Participate in weekly sales training to continuously improve sales techniques and product knowledge.

What We’re Looking For

We are seeking motivated, coachable candidates who are eager to grow their career in sales.

Qualifications:

• No industry experience required — we provide full training.
• 2+ years of experience in B2B or B2C sales preferred, but not required.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Self-motivated, organized, and driven to exceed goals.
• Proficiency with Microsoft Office and willingness to learn CRM software.
• Valid driver’s license and clean driving record.

Compensation & Benefits:

• Base Salary: $50,000 - $65,000
• On-Target Earnings (OTE): $100,000 – $150,000 annually (base + uncapped commission)
• Incentives: Performance bonuses, commission, and sales contests
• Uncapped earning potential — the more you close, the more you earn
• Full benefits: Medical, Dental, Vision (PPO & HSA plans)
• 401(k) with company match
• Paid holidays and PTO
• Ongoing sales training, certifications, and career development
• A team-first culture where your success is celebrated

Commitment to Inclusion

FSS Technologies is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to building an inclusive, supportive workplace for people of all backgrounds.