Service Technician - Integrated Security Systems

D.H. Pace Company, Inc.; Austin (TX); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company truck after training

Fuel coverage

Tool and boot allowances

Paid training

Descrizione del lavoro

DH Pace Company, Inc. in Austin, TX is seeking an Integrated Security Systems Service Technician to service commercial security systems, including access control, CCTV, and intrusion alarms, and work with customers and subcontractors to ensure successful service and installations.

The role requires at least 2 years in video surveillance, a high school diploma or GED, a valid driver’s license, and strong troubleshooting and communication skills.

Competenze

• Minimum of 2 years in video surveillance and camera systems preferred.
• High School Diploma or GED preferred.
• Valid Driver’s License and good driving record required.
• Strong troubleshooting skills and customer-service mindset.

Mansioni

• Service Access Control, CCTV, Intrusion, Intercom, and related security systems.
• Collaborate with customers, vendors, and subcontractors for installations and service.
• Provide on-site assessments and customer training for service needs.
• Maintain knowledge of parts, part numbers, and documentation; keep inventory in check.
• Identify business opportunities for service contracts and ensure quality workmanship.

Conoscenze

Video surveillance

Customer service

Troubleshooting

Communication skills

Formazione

High School Diploma or GED

Descrizione del lavoro

Service Technician - Integrated Security Systems

Austin TX

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

Service Technician - Integrated Security Systems --- DH Pace Company, Inc.

Build a career with a company that's been building for 100 years.

DH Pace Company, Inc. is hiring an Integrated Security Solutions Technician in Austin, TX. In this position, you will be responsible for the service of Commercial Integrated Security Systems such as Electronic Access Control Systems, CCTV/Video Monitoring and Intrusion Alarm Systems.

What You'll Do

• Service systems including Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue Systems and more.


• Collaborate with customers, vendors, and subcontractors to ensure successful installations.


• Provide customer training and handle on-site assessments for service needs.


• Promote business opportunities for service contracts and maintain product knowledge.


• Keep a clean, safe work environment and manage job documentation efficiently.


• Maintain inventory on truck and have knowledge and understanding of all parts, part numbers and part descriptions.


• Other duties as assigned.

What You Bring

• Minimum of 2 years in video surveillance and camera systems preferred


• High School Diploma or GEDpreferred


• Valid Driver’s License and good driving record required


• Strong troubleshooting skills


• Strong communication skills and a commitment to customer service.

What We Put In Your Corner

• Company truck provided after training completion- no wear on your personal vehicle


• Company-paid fuel- we cover it


• Tool and boot allowances- we invest in your craft


• Paid training - we'll get you up to speed on our products and processes

What We Offer

• Comprehensive medical, dental, and vision coverage - available your first full month


• Generous paid time off plus paid holidays and floating holidays


• Company-paid life insurance, short-term disability, and long-term disability


• 401(k) with employer match


• Health Savings Account (HSA) and Flexible Spending Account (FSA) options


• Voluntary benefits including supplemental life and critical illness coverage


• Employee discounts for you and your immediate family


• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in DH Pace's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.