Operations Manager

DH Pace; Tucson (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off & holidays

Life insurance

401(k) with match

HSA & FSA options

Voluntary benefits

Employee discounts

Competitive compensation

Job summary

DH Pace Company, Inc. is seeking an Operations Manager for our Tucson, AZ location. The role focuses on managing day-to-day operations, scheduling, dispatching, and leading a team to meet customer expectations while controlling labor costs and ensuring timely project delivery.

The role requires a Bachelor’s degree and 5+ years of managerial experience, with a track record in improving performance, communication, and safety in a fast-paced environment. Competitive benefits offered.

Qualifications

• Bachelor’s degree and 5+ years managerial experience or equivalent combination may be considered.
• Experience managing labor costs and scheduling in a fast-paced environment.
• Strong communication skills for internal and external customers.

Responsibilities

• Manage day-to-day operations in a fast paced environment.
• Control labor and material costs to meet service levels and customer expectations.
• Ensure projects are completed timely, under budget, and to customer satisfaction.
• Review monthly financial/operational reports and develop action plans with front-line managers.

Skills

Scheduling

Dispatching

Project management

Labor cost management

Education

Bachelor’s degree

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

DH Pace Company, Inc. is looking for an Operations Manager to join our team in our Tucson, AZ location! We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs.

Job Responsibilities

• Manage day-to-day operations in a fast paced environment
• Effectively control labor and material costs and ensure service levels meet customer expectations
• Ensure that projects are completed timely, below budget, and to the satisfaction of the customer
• Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
• Assist with employee/job scheduling and assist with technical and mechanical troubleshooting
• Improve individual performance of the field force you manage through regular coaching of managers and yearly performance reviews
• Assist with hiring, training, and developing employees
• Effectively communicate with customers, ensuring the highest quality service has been provided
• Effectively develop and lead monthly safety meetings, department meetings and P&L reviews
• Other responsibilities as assigned

Job Qualifications

• Must have a passion to drive revenue and customer service levels with a high sense of urgency
• Bachelor’s degreeand 5+ years managerial experience, or an equivalent combination of education and experience may be considered
• Must have a valid driver’s license and a good driving record
• Must have excellent communication skills – responsible for communicating with internal and external customers to ensure satisfaction levels
• Possess an ability for technical applications and mechanical systems

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in DH Pace’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.