Service Technician III — On-Call, Company Vehicle & Certifications

Whaley Foodservice; Greenville (SC); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Sign-On Bonus

Company Vehicle

Uniforms Provided

Meters & Test Equipment

Continuing Education

Industry Certification

401k & Profit Sharing

Paid Holidays & Vacation

Medical & Dental Benefits

Short-Term Disability

Long-Term Disability Insurance

Life Insurance

Job summary

Whaley Foodservice in Greenville, SC is seeking a skilled service technician responsible for maintenance and repair of customer equipment, trained in at least three CFESA skill sets, on-call roster, and leadership to mentor teammates.

The role emphasizes safety, documenting work orders on a tablet, weekend/holiday on-call, and providing excellent customer communication while maintaining vehicles, tools, and uniforms.

Qualifications

• Must be 18 years or older.
• Background check and drug screen required.
• Valid Driver's license and clean driving record.
• 1 year of applicable experience.
• CFESA Master Technician with three of the four CFESA certifications.

Responsibilities

• Adhere to SAFETY policies and use PPE.
• Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Document tasks on tablet (parts orders, work orders, timesheets).
• Communicate professionally with customers regarding repairs and status.
• Use proper hand and power tools for repairs.
• Monitor truck stock to ensure parts availability.
• Maintain service vehicle, tools and uniforms.
• Work independently with daily supervision.
• Participate in weekend/holiday on-call rotation and overtime when needed.
• Obtain correct part numbers from branch staff.
• Collect payment on COD jobs.
• Contribute to targets for response time and first-time fix rate.
• Attend available training to increase skills.

Skills

Leadership

Mentoring

Troubleshooting

Independent work

Education

CFESA Master Technician (3 of 4 CFESA certs)

Tools

Repair tools & equipment

Job description

Whaley Foodservice in Greenville, SC is seeking a skilled service technician responsible for maintenance and repair of customer equipment, trained in at least three CFESA skill sets, on-call roster, and leadership to mentor teammates.

The role emphasizes safety, documenting work orders on a tablet, weekend/holiday on-call, and providing excellent customer communication while maintaining vehicles, tools, and uniforms.