Service Technician, II - Monroe

Priority Dispatch Corp.; Monroe (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) and profit-sharing

Tuition assistance

Employee stock ownership

Training & development

Disability and life insurance

Job summary

Bruckner Truck & Equipment is seeking a Tier 2 technician who has completed Tier 3 training and advanced online/off-site programs. The role requires ongoing training in Mack, Volvo, Cummins, and other platforms across dual-brand and single-brand locations.

A CDL and certifications are part of progression. The technician should demonstrate strong diagnostic skills across air, fuel, after-treatment, electrical, and lighting systems and operate with minimal supervision while upholding core values

Qualifications

• Performs timely repairs with high efficiency and quality to minimize rework.
• Able to diagnose and repair basic electronic, lighting, and electrical systems.
• Demonstrates knowledge of air, fuel, and after-treatment systems and related subsystems.

Responsibilities

• Performs timely repairs with at least 85% efficiency and 80% proficiency.
• Completes online training for Mack & Volvo and other brands as required.
• Engages in approved off-site training prerequisites toward certification.
• Diagnoses and repairs basic electronic, lighting, and electrical systems.

Skills

Timely repairs

Diagnostics

Electrical systems

Job description

WHO WE AREBruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. Bruckner’s is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it.We work on all makes and models!40+ locations across 11 states1,600 team membersOUR CORE VALUESWe act with Honesty and Integrity.We value our people and communities.We are customer focused.We do what it takes.WHAT WE OFFERCompetitive Compensation PlansPaid Time Off and HolidaysExcellent health, dental and vision plansInvestments in Training & DevelopmentGenerous 401(k) and Profit-Sharing PlanTuition Assistance ProgramEmployee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)Technician Student Loan Reimbursement ProgramDisability and Life InsuranceInternal Promotion OpportunitiesFlexible Spending AccountHealth Club ReimbursementFamily and Team Oriented EnvironmentEmployee Referral BonusEngaging and Challenging AssignmentsDrug free workplaceJOB SUMMARYThe technicians in Tier 2 will have mastered the skills trained in the Tier 3 job specifications. In addition, a Tier 2 technician will have achieved various levels of on-line training and approved off site training and specified below. A technician will not be considered for Tier 2 advancement until they have a minimal of two years on the job training.ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES REQUIRED IN ADDITION TO THOSE STATED IN THE TIER 3 DESCRIPTIONCompleted online portion training in Mack & Volvo in our Dual branded locations and single brand in those single branded locations. This requirement may also be met using Cummins Training, Medium Duty Training, & or Allison training.Actively working on approved off-site training prerequisites and or attending off-site training towards a certification in the agreed upon training path.Working knowledge and can demonstrate systems knowledge of: (Air System, Fuel Systems, After treatment systems etc.)EXAMPLES OF SKILLS NEEDED TO MASTER THIS LEVELPerforms timely repairs, minimum 85% efficiency and 80% Proficiency.Performs quality repairs should have minimal rework based on value, frequency, and managerial discretion.Able to perform moderately difficult diagnostics but may struggle with more difficult situations.Can diagnose and repair basic electronic, lighting, and electrical systems.Requires minimal supervision.A forward-thinking and creative individual with high ethical standards and an appropriate professional image.Has a can-do attitude and is considered a \"Go to\" in at least two areas of repairDisplays a firm understanding of the big picture and the mission at hand.PROGRESSION REQUIREMENTComplete all Tier 3 Job Role Requirements.Must complete a Minimum of 2 items listed below.Complete in 3 areas of the ASE “Medium/Heavy Duty Truck Certifications”Master Certified in at least 1 Mack or Volvo Pro-Path Segments.D.O.T. Inspection Certified.Certified in at Least one Cummins engine platforms.Certified in a Medium Duty (Hino, Mitsubishi, or Isuzu)Allison Transmission Certified (one)Have valid Commercial Driver’s License.