Service Technician, I - Albuquerque

Bruckner Truck Sales, Inc.; Albuquerque (NM); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation plans

PTO & holidays

Health/dental/vision plans

401(k) and profit-sharing

Tuition assistance

Job summary

Bruckner Truck Sales, Inc. seeks a Tier 1 Technician to advance through Tier 2 and Tier 3 with mastery of Mack & Volvo training in dual-brand locations and Cummins/Mid/Allison certifications. The role demands ongoing off-site training, earning certifications, and contributing to a skilled service team.

The technician will handle complex system repairs (air, fuel, electrical) and must possess a valid CDL, with pathways to Master Certified status and active participation in safety programs.

Qualifications

• Advanced knowledge of air, fuel, and aftertreatment systems.
• Ability to diagnose and repair advanced electrical systems.
• Demonstrated proficiency in high-efficiency repairs (≥90%).
• Willingness to lead and train Tier 2 & 3 technicians.

Responsibilities

• Perform timely repairs with high efficiency and quality to minimize rework.
• Lead and train Tier 2 & 3 technicians.
• Diagnose and repair advanced electronic, lighting, and electrical systems.
• Complete Tier 2 & 3 prerequisites and pursue required certifications.

Skills

Air systems

Fuel systems

Electrical systems

Diagnostics

Leadership

Education

ASE Medium/Heavy Duty Truck Certifications

Commercial Driver's License (CDL)

Tools

Mack Pro-Path Training

Volvo Training

Cummins Training

Allison transmission training

Job description

WHO WE AREBruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. Bruckner’s is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it.40+ locations across 11 statesOver 1,600 team membersWe work on all makes & models!OUR CORE VALUESWe act with Honesty and Integrity.We value our people and communities.We are customer focused.We do what it takes.WHAT WE OFFERCompetitive Compensation PlansPaid Time Off and HolidaysExcellent health, dental and vision plansInvestments in Training & DevelopmentGenerous 401(k) and Profit-Sharing PlanTuition Assistance ProgramEmployee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)Technician Student Loan Reimbursement ProgramDisability and Life InsuranceInternal Promotion OpportunitiesFlexible Spending AccountHealth Club ReimbursementFamily and Team Oriented EnvironmentEmployee Referral BonusEngaging and Challenging AssignmentsDrug free workplaceJOB SUMMARYThe technicians in Tier 1 will have mastered the skills trained in the Tier 3 and Tier 2 job specifications. In addition, a Tier 1 technician will have achieved additional levels of on-line training and approved off site training and specified below. A technician will not be considered for Tier 1 advancement until they have a minimal of five years on the job training.ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES REQUIRED IN ADDITION TO THOSE STATED IN TIER 2 & 3 DESCRIPTIONS1. Completed advanced online portion training in Mack & Volvo in our Dual branded locations and single brand in those single branded locations. This requirement may also be met using Cummins Training, Medium Duty Training, & or Allison training.2. Actively working on approved off-site training prerequisites and or attending off-site training towards a certification in the agreed upon training path.3. Advanced knowledge of: (Air System, Fuel Systems, After treatment systems etc.)EXAMPLES OF SKILLS NEEDED TO MASTER THIS LEVEL1. Performs timely repairs, minimum 90% efficiency and 80% Proficiency.2. Performs quality repairs should have minimal rework based on value, frequency, and managerial discretion.3. Ability to lead & train Tier \"2\" & \"3\" Technicians.4. Can diagnose and repair advanced electronic, lighting, and electrical systems.PROGRESSION REQUIREMENTS1. Complete all Tier 2 & 3 Job Role Requirements.2. Must complete a Minimum of 3 items listed below.3. Complete in 3 areas of the ASE “Medium/Heavy Duty Truck Certifications”4. Master Certified in at least 2 Mack or Volvo Pro-Path Segments.5. D.O.T. Inspection Certified.6. Certified in at Least one Cummins engine platforms.7. Certified in a Medium Duty (Hino, Mitsubishi, or Isuzu)8. Allison Transmission Certified (one)9. Have valid Commercial Driver’s License.10. Active in the Safety Committee11. Willing to participate in the Mack Master’s/Vista Tech competition