Service Technician II

Beier Integrated Systems; Gray (LA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading technology provider is seeking a Field Service Technician in Gray, Louisiana. This role requires troubleshooting and repairing advanced control systems, performing installations, and providing technical support. Ideal candidates should possess strong communication skills, have a background in electrical systems, and be capable of working in extreme conditions. Training will be provided for specific products, making this an excellent opportunity for those looking to expand their expertise in a supportive environment.

Qualifications

• Possession of a valid driver’s license and a good driving record.
• Prior experience with and/or exposure to PLC systems is beneficial.
• Experience with marine or industrial equipment maintenance preferred.

Responsibilities

• Responsible for the installation and commissioning of equipment.
• Troubleshoot and repair computer-based control and monitoring systems.
• Promote cost reductions and increase part sales by consulting team members.

Skills

Good verbal and written communication skills

Understanding of electrical systems

Ability to diagnose and repair hardware failures

Strong problem-solving skills

Education

Relevant technical degree or certification

Tools

PLC systems

Job description

Description

Summary: The Field Service Technician is responsible for troubleshooting and repairing computer-based control and monitoring systems manufactured or supported by Beier Integrated Systems.

Essential Job Functions

• Responsible for the installation and commissioning of equipment.
• Troubleshoot, inspect, diagnose, repair, and service proprietary and competitor generator components to include breakers, shutdown switches, wiring harnesses, alternators, and battery systems.
• Work independently on troubleshooting, root cause analysis, electrical control maintenance, low/medium/high voltage and arc resistant theory, and on-site field estimation.
• Promote cost reductions, drive accurate maintenance and service estimations, and increase part sales by consulting with other related team members.
• Offer accurate resolutions and maintenance education for clients through successful technical support in intense, high-level risk or security environments.
• Must be available for on-call rotation per client needs.

Competencies

• Good verbal and written communication skills.
• Solid understanding in electrical systems and field service.
• Understanding of computer hardware and networking.
• Ability to diagnose and repair hardware failures and network issues.
• Ability to travel regionally with occasional extended stay as required.
• Strong problem-solving and decision-making skills
• Ability to work independently and collaboratively in a team

Requirements

Educational & Experience Requirements:

• Relevant technical degree or certification is a plus
• Possession of a valid driver’s license and a good driving record.
• Prior experience with and/or exposure to PLC systems, shipyard, marine, or offshore environments is beneficial, but it is not required as we provide training specifically for our products.
• Experience in marine or industrial equipment maintenance preferred
• Experience with PLC systems required

Physical Requirements

• Ability to work in extreme cold and hot environments, including maintaining physical and mental alertness in temperatures that may exceed or fall below normal comfort ranges.
• Endurance to perform tasks while wearing protective gear, such as insulated clothing in cold climates and heat-protective attire in hot environments.
• Flexibility and mobility to work in tight, restricted spaces where freedom of movement may be limited.
• Capacity to enter, exit, and work effectively in confined areas such as engine rooms, crawl spaces, and vessel compartments.
• Capacity to navigate narrow walkways, climb ladders, and maneuver safely on uneven surfaces or stairwells in challenging sea conditions.
• Ability to lift and carry equipment or tools weighing up to 50 pounds.
• Stamina for extended periods of standing, bending, kneeling, and performing physically demanding tasks, especially in variable and extreme temperatures.