Service Technician III

Beier Integrated Systems; Gray (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading systems integration company is seeking a Field Service Technician III responsible for troubleshooting and repairing computer-based control systems. This role involves independently installing equipment, conducting root cause analysis, and providing technical support to lower-level technicians. The ideal candidate will possess strong electrical system knowledge and good communication skills, with the ability to travel regionally. A relevant technical degree and experience with PLC systems are preferred. Join us to be a key player in a dynamic team environment.

Qualifications

• Good verbal and written communication skills.
• Expertise in electrical systems and field service.
• Strong understanding of computer hardware and networking.
• Ability to diagnose hardware failures and network issues.
• Ability to travel regionally with occasional extended stay.

Responsibilities

• Responsible for installation and commissioning of equipment.
• Troubleshoot and repair generator components.
• Conduct root cause analysis and electrical control maintenance.
• Provide technical support to lower-level technicians.
• Available for on-call rotation as needed.

Skills

Troubleshooting computer-based control systems

Expertise in electrical systems

Strong communication skills

Problem-solving skills

Ability to provide training

Education

Relevant technical degree or certification

Tools

PLC systems

Computer hardware

Job description

Description

Summary: The Field Service Technician III is responsible for independently troubleshooting and repairing computer-based control and monitoring systems manufactured or supported by Beier Integrated Systems.

Essential Job Functions

• Responsible for the installation and commissioning of equipment.
• Troubleshoot, inspect, diagnose, repair, and service proprietary and competitor generator components to include breakers, shutdown switches, wiring harnesses, alternators, and battery systems.
• Work independently on troubleshooting, root cause analysis, electrical control maintenance, low/medium/high voltage and arc resistant theory, and on-site field estimation.
• Promote cost reductions, drive accurate maintenance and service estimations, and increase part sales by consulting with other related team members.
• Offer accurate resolutions and maintenance education for clients through successful technical support in intense, high-level risk or security environments.
• Provide technical support and expertise for level I and level II field service technicians.
• Must be available for on-call rotation per client needs.

Requirements

Competencies:

• Good verbal and written communication skills.
• Expertise in electrical systems and field service.
• Strong understanding of computer hardware and networking.
• Ability to diagnose and repair hardware failures and network issues.
• Ability to travel regionally with occasional extended stay as required.
• Strong problem‑solving and decision‑making skills.
• Ability to work independently and collaboratively in a team.
• Ability to provide support and training to lower‑level technicians.

Educational & Experience Requirements

• Relevant technical degree or certification is a plus.
• Possession of a valid driver’s license and a good driving record.
• Prior experience with and/or exposure to PLC systems, shipyard, marine, or offshore environments is beneficial, but it is not required as we provide training specifically for our products.
• Prior relevant industry software development experience preferred.
• Possession of an FCC license preferred.
• Experience in marine or industrial equipment maintenance preferred.
• Experience with PLC systems required.