Service Technician I

Securitas Technology; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Highly competitive salary

Company training and certification program

Medical, Dental, Vision, and Life Insurance

401K with 60% Match

Paid vacation, holiday and sick time

Educational Assistance

Job summary

Securitas Technology is seeking technically minded individuals in Houston, Texas, experienced with low voltage electronics and electronic security solutions. This role involves responding to client support requests, troubleshooting security system issues, and performing installation tasks. Candidates must have a High School diploma and familiarity with security technologies.

The position offers competitive salary and benefits, including comprehensive medical coverage and a 401K plan with a match. Join Securitas Technology to contribute to our commitment to safety and security.

Qualifications

• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial security systems.
• Certifications in enterprise-grade CCTV and Access Control systems a plus.

Responsibilities

• Respond to trouble tickets to ensure application uptime.
• Execute preventative maintenance tasks.
• Perform on-site installations of software upgrades.

Skills

Low voltage equipment troubleshooting

Commercial access control systems

CCTV installation

Microsoft Office

Analytical skills

Problem-solving

Education

High School diploma or equivalent

Tools

Security systems

IP addressing equipment

Job description

Securitas Technology Corporation is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

Securitas Technology offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the Securitas Technology Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

Securitas Technology is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on Securitas Technology products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.).
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on-site installations of software upgrades and major modifications.

Minimum Requirements

• High School diploma required or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Strong working knowledge of Microsoft Office.
• Strong written and verbal communications skills.
• Working knowledge IP addressing equipment.
• Excellent problem solving and analytical skills.
• Excellent time management skills.
• Positive attitude and strong work ethic.
• Certifications in enterprise-grade CCTV and Access Control systems a plus.

Securitas Technology Offers Comprehensive Benefits

• Highly competitive salary
• Company training and industry-leading certification program
• Company Vehicle
• Company Cell Phone
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.