Service Technician - HVAC

ADP, Inc.; Hickory (NC); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Long-Term Disability

401(k) with company match

Paid time off

Job summary

Climate Systems, LLC is seeking a reliable Preventative Maintenance (PM) Technician in Hickory, NC, to perform scheduled maintenance and inspections on commercial HVAC systems. You will identify issues, support customers with professional service, and contribute to a safe, efficient work environment.

The role requires 3–7 years of HVAC maintenance experience, strong attention to detail, and the ability to read technical manuals.

Qualifications

• 3–7 years experience in HVAC maintenance or related field with commercial experience preferred.
• Strong understanding of HVAC system components and maintenance procedures.
• Ability to read and interpret technical documents, manuals, and equipmentmaintenance specifications.
• Excellent customer service and communication skills.
• EPA certification or ability to obtain.

Responsibilities

• Perform preventative maintenance and routine inspections on commercial HVAC equipment.
• Conduct basic diagnostics to identify early signs of wear, malfunction, or safety concerns.
• Document findings, recommendations, and service details for billing and reporting.
• Communicate clearly with customers during maintenance visits and respond professionally to questions.
• Assist with scheduling maintenance visits and coordinating follow-up service as needed.
• Support leadership by promoting team goals and safe work practices.

Skills

HVAC maintenance

Customer service

Attention to detail

Reading technical docs

Teamwork

Tools

EPA certification

Manuals & specs

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Hickory, NC, US

Climate Systems, LLC is seeking a reliable and detail-oriented Preventative Maintenance (PM) Technician to join our team. The ideal candidate will be responsible for performing scheduled maintenance, inspections, and routine service on commercial HVAC systems to ensure optimal performance and prevent equipment failures. You will be expected to identify potential issues, support customers with professional service, and contribute to a safe and efficient work environment.

At Climate Systems, we Do What’s Right by upholding the highest ethics and keeping long-term success in mind, even when challenges arise. You will be expected to Protect the Herd by valuing the safety, respect, and well-being of both customers and teammates. We encourage you to Own It - treating every project, tool, and customer interaction as your own and following through on every commitment. Finally, we strive to Get Better Every Day by learning, growing, and continuously improving our processes and ourselves.

If you are driven to serve others, take pride in your work, and want to be part of a team that lives its values every day.

Key Responsibilities

• Perform preventative maintenance and routine inspections on commercial HVAC equipment, ensuring systems operate efficiently and reliably.
• Conduct basic diagnostics to identify early signs of system wear, malfunction, or safety concerns.
• Document findings, recommendations, and service details using electronic paperwork to support the billing and reporting process.
• Communicate clearly with customers during maintenance visits and respond professionally to questions or system concerns.
• Demonstrate a positive, customer-focused attitude and serve as a representative of Climate Systems, LLC.
• Maintain a professional appearance by wearing proper Climate Systems, LLC uniforms and holding team members accountable to do the same.
• Work with Service Coordinators to schedule maintenance visits, support customer needs, and maintain team cohesiveness.
• Assist with ordering parts and coordinating follow-up service when equipment issues are identified during PM visits.
• Contribute to a safe work environment by following all safety policies, using proper PPE, and identifying any jobsite hazards.
• Support leadership by promoting team goals, safe work practices, and consistent service standards.
• Utilize vendor and OEM apps to access equipment information, part numbers, and maintenance requirements.
• Maintain a working library of product documentation related to operation, maintenance, and service to support personal growth and assist team members.
• Support Sales and Service teams by noting system deficiencies, providing maintenance findings, and participating in job site surveys when needed.
• Other duties and responsibilities as assigned.

Qualifications

• 3–7 years experience in HVAC maintenance or related field with commercial experience preferred.
• Solid understanding of HVAC system components, maintenance procedures, and operational basics.
• Ability to read and interpret technical documents, manuals, and equipment maintenance specifications.
• Strong attention to detail and ability to identify early signs of system issues.
• Excellent customer service and communication skills.
• Ability to work independently and collaboratively within a team.
• Valid driver’s license and clean driving record.
• EPA certification (or ability to obtain).
• Ability to lift, move, and carry HVAC tools and equipment as needed.
• Must be able to pass a drug screen and background check.
• Competitive salary and performance incentives
• Health, dental, and vision insurance
• Company paid Life Insurance and Long-Term Disability
• 401(k) with company match
• Paid time off and holidays

Climate Systems, LLC is an Equal Opportunity Employer. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.